Vice President, AI Transformation Community of Practice (CoP) - Program Manager

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Vice President, AI Transformation Community of Practice – Program Manager to own the delivery and operations of the community, ensuring it runs and runs well.

You will anticipate leaders' needs, structure ambiguous problems, connect capabilities across the organization, and translate judgment into a crisp operating cadence. You will report directly to the Executive Director, AI Transformation Community of Practice.

Qualifications

• 8+ years of experience in senior-audience program, forum, or transformation delivery in a complex enterprise and strategy, consulting, or AI transformation leadership.
• Experience owning an operating cadence for an executive audience, including roster management and run of show through post-event knowledge capture.

Responsibilities

• Own delivery and operations of the community end to end, partnering with the Executive Director who holds overall accountability for the community and owns the content and curriculum agenda.
• Structure ambiguous problems leaders bring into crisp problem statements and connect the dots across businesses to mobilize the right people.
• Design and own the operating cadence for the summit, deep-dive sessions, and the always-on virtual community.
• Maintain the authoritative single view of AI Transformation Leads across businesses and functions: roster, sponsors, initiatives, and engagement history.
• Build and manage the integrated program plan, milestone map, and risk/issue register; escalate blockers with options.
• Deliver the flagship summit end to end, partnering with strategy and events colleagues on venue, production, and run of show.
• Stand up and run executive-ready reporting to senior sponsors on progress: barriers removed, time to capability, and cross-business reuse.
• Own knowledge-capture mechanisms and routing of insights to content owners and capability roadmaps.
• Manage the program budget with finance on plan vs actual, forecast, and spend-risk reporting; oversee vendor management and SOs.
• Serve as operating counterpart to executive development, ensuring cadence and logistics integrate with broader senior-leader offerings.

Skills

Executive-level communication

Program governance

Budget management

Cross-functional leadership

Generative AI tools

Strategic planning

Stakeholder management

Job description

We are scaling artificial intelligence across a global enterprise — moving from experimentation to durable, realized business value. Our AI Transformation Community of Practice (CoP) exists to accelerate the transformations owned by our senior AI Transformation Leads, who (along with our business and function executives) set the aspiration and translate it into measurable business outcomes, shape the transformation portfolio, and enable delivery at pace. The goal of the community is to enable the AI Transformation Leads to reach the right capabilities, expertise, and assets faster, remove blockers, increase reuse across businesses and functions, and move from ambition to execution and value. The community will consist of a flagship summit, recurring deep-dive sessions, and an always-on virtual community. These are the mechanisms; accelerating these leaders is the goal.

As a Vice President, AI Transformation Community of Practice (CoP) – Program Manager in the enterprise AI Skilling & Enablement organization, you own the delivery and operations of the community — ensuring it runs, and runs well. You will anticipate what these leaders need next, structure the ambiguous problems they bring, connect capabilities and people across the organization to help shape answers, and turn that judgment into a crisp operating cadence. You will report directly to the Executive Director, AI Transformation Community of Practice, who holds overall accountability for the community including the content and curriculum agenda. You will partner closely with our strategy teams serving businesses and functions on AI transformation. We will measure you on leader outcomes — faster access to the right capabilities, barriers removed, reuse across businesses and functions, and transformations moving into delivering business value — not on activity.

Job Responsibilities

• Own delivery and operations of the community end to end, partnering with the Executive Director who holds overall accountability for the community and owns the content and curriculum agenda, and drive whatever delivery is needed — capability, people, budget, partners — to make it work for these leaders.
• Structure the ambiguous problems leaders bring — portfolio choices, capability gaps, organization design, controls — into crisp problem statements we can act on, and connect the dots across businesses to mobilize the right people around each.
• Design and own the operating cadence — the summit, the recurring deep-dive sessions, and the operations and moderation of the always-on virtual community — plus the decision forums, escalation paths, and artifacts that turn what leaders surface into action.
• Maintain the authoritative single view of our AI Transformation Leads across businesses and functions: roster, sponsors, active initiatives, and engagement history.
• Build and manage the integrated program plan, milestone map, critical path, and risk and issue register; escalate blockers with clear options and trade-offs.
• Deliver the flagship summit end to end, partnering with our strategy and events colleagues on venue, production, and run of show, and with the Executive Director who owns content architecture, so leaders leave with new answers, connections, and momentum.
• Stand up and then run executive-ready reporting to our senior sponsors on how the community is accelerating leaders: barriers removed, time to capability, cross-business reuse, and transformations moving into value.
• Own the knowledge-capture mechanism across every touchpoint and the routing of what it surfaces: track recurring patterns in leaders' asks and route them to the Executive Director for the content slate, Strategy for the AI Transformation Playbook, and to capability owners for their roadmaps.
• Manage the program budget in partnership with our finance team (plan versus actual, forecast, spend risk) and own vendor management, statements of work, and service-provision oversight.
• Serve as the operating counterpart to our executive development colleagues, so our cadence and logistics integrate cleanly with the broader senior-leader offering.

Required Qualifications, Capabilities, and Skills

• 8 years of experience across senior-audience program, forum, or transformation delivery in a complex enterprise and strategy, consulting, or AI transformation leadership.
• Experience owning an operating cadence for an executive audience, from roster management and run of show through post-event knowledge capture and sharing.
• Experience running program governance, integrated planning, and risk and dependency management, and producing executive-ready reporting.
• Experience preparing decision-ready materials for business heads and senior executives, including status reporting and framing clear asks.
• Experience managing a program budget, including plan versus actual, forecasting, and spend-risk reporting with a finance partner.
• Hands-on experience using generative AI tools in your own work, and a point of view on enterprise AI transformation substantive enough to hold a peer conversation with transformation leaders.
• Experience leading stakeholders across human resources, strategy, finance, events, and business partners on a shared agenda.
• Advanced proficiency with program-management and collaboration tools and executive materials, and willingness to travel up to 20 percent for flagship events.

Preferred Qualifications, Capabilities, and Skills

• Prior experience running a senior-audience community of practice, guild, or forum at scale, or comparable flagship-event ownership.
• Prior partnership with a dedicated executive development function on shared senior-leader offerings.
• Experience integrating a community or forum program with an enterprise playbook or methodology.
• Familiarity with a regulated environment and its governance expectations, with a risk and controls mindset embedded in planning.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Run the community of practice that develops the senior leaders who drive and scale end-to-end AI-enabled transformations