Vice President, AI Governance & Model Risk

Humana; Phoenix (AZ); Remote; USD 189,000 - 261,000; Full time

Job summary

Humana, Inc. is seeking an Associate Vice President, Model & AI Governance, to lead the enterprise framework for model governance and AI risk management.

This executive role oversees responsible AI, governance, and risk reporting, collaborating with executive leadership across functions to ensure safe, ethical, and compliant AI deployment. The position requires 15+ years in risk management and healthcare experience is strongly preferred, with a track record of executive-level leadership in

Qualifications

• Bachelor’s degree required.
• 15+ years of progressive experience in risk management, model risk management, AI governance, technology risk, data governance, analytics, compliance, internal audit or other disciplines.
• Significant experience leading enterprise-wide model governance, AI governance, responsible AI, or technology risk programs.
• Demonstrated experience operating at an executive level within a complex, highly regulated organization.
• Healthcare experience strongly preferred.
• Strong understanding of AI/ML technologies, generative AI, model development and validation, data governance, and technology risk.

Responsibilities

• Own and continuously enhance the enterprise model governance framework, including model identification, inventory, classification, risk tiering, development, validation, approval, implementation, monitoring, change management, retirement and documentation.
• Define model risk appetite, risk taxonomy, minimum control standards, governance requirements and escalation thresholds.
• Provide effective challenge over model development, validation, implementation, monitoring and performance.
• Oversee the enterprise model inventory and ensure appropriate ownership, accountability, documentation, and risk classification.
• Establish standards for model validation, including conceptual soundness, performance, stability, data quality, bias, explainability and ongoing monitoring.
• Ensure appropriate governance over third-party and externally developed models.
• Develop and oversee the organization’s Responsible AI framework and principles.
• Establish governance standards addressing fairness, bias, transparency, explainability, accountability, privacy, human oversight, safety, security, and appropriate use of AI.
• Establish processes for AI use-case risk intake, risk assessment, approval, monitoring, and ongoing oversight, working closely with other AI governance functions to simplify and streamline processes.
• Develop standards for responsible use of generative AI, large language models, AI agents, automated decision-making and other emerging technologies, partnering with other stakeholders to ensure cross functional alignment
• Establish governance mechanisms to identify and address unintended consequences, model drift, hallucination, discrimination, explainability limitations, and other AI-specific risks.
• Own the enterprise AI risk management framework and associated governance processes.
• Establish governance requirements and oversight for the enterprise AI inventory, ensuring AI applications and use cases are appropriately inventoried, classified, risk-rated, assigned accountable ownership, and monitored throughout their lifecycle.
• Develop AI risk assessments and approval requirements proportionate to the potential impact of technology.
• Establish ongoing monitoring of AI performance, effectiveness, risk indicators, incidents, exceptions and emerging threats.
• Partner with cybersecurity, Privacy, Legal, Compliance, Data Governance, and Technology Risk to address AI-specific risks.
• Establish governance for the use of external AI providers, foundation models, APIs, AI platforms, and third-party AI solutions.
• Establish policies, standards, procedures, control requirements, and governance committees necessary to manage model and AI risk.
• Define clear first-line ownership and second-line oversight responsibilities.
• Develop, maintain, and monitor enterprise model and AI risk appetite metrics, tolerance thresholds, and key risk indicators to support enterprise risk reporting and decision-making.
• Lead Model Risk and AI Risk Governance committees and provide regular reporting to executive management, Risk Committees, and Board Committees regarding model and AI risk exposure, emerging risks, policy compliance, significant incidents, exceptions, and risk trends
• Lead a hybrid team of internal associates and specialized external partners responsible for model validation, governance administration, AI risk assessments, monitoring, and assurance activities.
• Promote a culture of responsible AI and sound model governance through training, awareness, stakeholder engagement, and enterprise-wide governance education programs.

Education

Bachelor’s degree

Job description

Humana, Inc. is seeking an Associate Vice President, Model & AI Governance, to lead the enterprise framework for model governance and AI risk management.

This executive role oversees responsible AI, governance, and risk reporting, collaborating with executive leadership across functions to ensure safe, ethical, and compliant AI deployment. The position requires 15+ years in risk management and healthcare experience is strongly preferred, with a track record of executive-level leadership in