Vice President, Agility Lead

Aumni; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Chase is seeking a Vice President Agility Lead to champion agile practices across multiple teams, coaching leaders, Product Owners, and delivery teams to improve focus, flow, and outcomes at scale. You will use data-driven facilitation to remove barriers, increase transparency, and help teams deliver high-quality work with confidence through backlog management, Jira dashboards, and disciplined ceremonies.

This role emphasizes continuous learning, measurable impact, and collaboration across teams

Qualifications

• Certified Scrum Master or equivalent agile certification.
• 5 years of hands-on experience implementing Agile and Scrum.
• Experience leading and coaching multiple Scrum teams in a product delivery environment.
• Proficiency in Scrum and Kanban, SAFe experience.
• Advanced Jira expertise including JQL and dashboard creation.
• Strong facilitation, coaching, and presentation skills.
• Analytical, data-driven mindset with process improvement capability.
• Ability to coach teams in practical problem-solving.

Responsibilities

• Champion Scrum adherence across teams.
• Lead and coach 4-5 Scrum teams across product areas.
• Facilitate inclusive, productive, time-boxed Scrum ceremonies.
• Identify and remove impediments while tracking dependencies.
• Coach teams to deliver high-value increments with a Definition of Done.
• Partner with Product Owners on backlog management and stakeholder collaboration.
• Improve delivery transparency with Jira hygiene, dashboards, reporting.
• Monitor agile health metrics and guide continuous improvement experiments.
• Strengthen Scrum practices to meet shared goals and outcomes.
• Influence stakeholders through clear communication and structured decisions.
• Teach problem-solving techniques and promote data-driven learning.

Skills

Certified Scrum Master

Agile coaching

Leading Scrum teams

Jira & JQL

Facilitation

Data-driven

Coaching

Tools

Jira

JQL

Dashboards

Job description

Join a team where you can strengthen agile ways of working, elevate team performance, and help deliver meaningful outcomes at scale. You’ll grow your influence through coaching, collaboration, and measurable impact.

As a Vice President Agility Lead in Agile Delivery, you will champion agile practices across multiple teams to improve focus, flow, and outcomes. You will coach leaders, Product Owners, and delivery teams to strengthen planning, execution, and continuous improvement. You will use data and practical facilitation to remove barriers, increase transparency, and help teams deliver high-quality work with confidence.

Job responsibilities

• Champion consistent adherence to Scrum principles and practices across teams
• Lead and coach 4 to 5 Scrum teams across one or two product areas to build a collaborative, high-performing environment
• Facilitate Scrum ceremonies to ensure they are inclusive, productive, and time-boxed
• Identify, remove, and upscale impediments while tracking dependencies to keep delivery moving
• Coach teams to deliver high-value increments that meet agreed quality standards, including a clear Definition of Done
• Partner with Product Owners on effective backlog management and stakeholder collaboration techniques
• Improve delivery transparency through strong Jira hygiene, dashboards, and actionable reporting
• Monitor agile health metrics and guide teams through continuous improvement experiments
• Strengthen team effectiveness by reinforcing Scrum practices that align to shared goals and measurable outcomes
• Influence stakeholders through clear communication, facilitation, and structured decision-making
• Teach problem-solving techniques and promote continuous learning, using data-driven methods to reduce waste and improve productivity

Required qualifications, capabilities, and skills

• Certified Scrum Master (or equivalent agile certification)
• 5 years of hands-on experience implementing Agile and Scrum practices
• Experience leading and coaching multiple Scrum teams in a product delivery environment
• Proficiency in Scrum and Kanban, including experience with the Scaled Agile Framework (SAFe)
• Advanced Jira expertise, including Jira Query Language (JQL) and dashboard creation
• Strong facilitation, coaching, and presentation skills, with the ability to influence stakeholders at multiple levels
• Analytical, data-driven mindset with demonstrated process improvement capability
• Demonstrated ability to coach teams in practical problem-solving techniques
• Commitment to continuous learning, with the ability to build that mindset across teams

Preferred qualifications, capabilities, and skills

• Experience coaching Product Owners and leaders on product discovery, prioritization, and outcome-based planning
• Experience using agile metrics (for example, cycle time, throughput, predictability) to guide improvement
• Experience scaling agile practices across multiple teams and shared dependencies
• Experience supporting teams through change, ambiguity, and shifting priorities

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Coach agile teams to deliver value faster through facilitation, metrics, and continuous improvement.