Chase Vice President, Home Lending Transformation Agility Lead

Testing Site - JPMC; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Chase is seeking an Agility Lead in Home Lending to champion Agile practices, mentor teams, and drive transformation across our Home Lending function. Based in Plano, TX, you will partner with product, technology, and business stakeholders to accelerate delivery and improve quality.

This role emphasizes coaching, leadership, and strategic guidance to implement Scrum, Kanban, XP, and scaling frameworks, while using metrics to guide decisions and foster collaboration.

Qualifications

• 5+ years of experience coaching teams on agile methodologies.
• Advanced knowledge of product development lifecycle and agile practices.
• Experience with Scrum, Kanban, XP, and scaling frameworks.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Lead and coach teams to adopt agile methodologies and promote open communication and continuous improvement.
• Manage stakeholders and communicate organizational impediments to leadership.
• Develop operational and transformation plans, prioritize tasks and manage resources using metrics.
• Identify trends and contribute to new policies and best practices within the discipline.

Skills

Coaching teams

Agile methods

Stakeholder management

Communication skills

Job description

Chase Vice President, Home Lending Transformation Agility Lead

and 2 more

Job Information

• Job Identification 210718548
• Job Category Agility
• Business Unit Consumer & Community Banking
• Posting Date 03/06/2026, 07:07 PM
• Locations 8181 Communications Pkwy Bldg A, Plano, TX, 75024, US 880 Powder Mill Rd, Wilmington, DE, 19803, US 1111 Polaris Pkwy, Columbus, OH, 43240, US
• Job Schedule Full time

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Job Description

Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.

As an Agility Lead in Home Lending, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.

Job responsibilities

• Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
• Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
• Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
• Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
• Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
• Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context

Preferred qualifications, capabilities, and skills

• Formal training on Agile coaching, such as recognized coaching certifications

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.