Client Service Lead

Hires Group; Seattle (WA); On-site; USD 200,000 - 255,000; Full time

Benefits offered by this job

Health Coverage

Personal Leave Account

Performance bonus

Parental Leave for new additions

401(k) plan with match

Educational assistance

Job summary

Hires Group in Seattle seeks a Client Service Lead to drive growth in the transportation practice by shaping business strategy and expanding key client relationships. You will lead high-value pursuits and oversee complex projects, delivering results that meet quality, budget, and schedule targets.

The role combines strategic sales leadership with client stewardship and technical insight, guiding multidisciplinary teams while benefiting from marketing support and a flexible schedule, along with

Qualifications

• Bachelor’s degree in Civil Engineering is required.
• 15+ years of experience in transportation or civil engineering fields.
• Strong leadership and ability to guide complex projects.

Responsibilities

• Drive strategic business development to expand the firm’s transportation practice and secure high-value opportunities.
• Lead and oversee complex transportation projects, ensuring delivery meets quality, budget, and schedule expectations.
• Maintain and grow trusted client relationships while guiding capture strategies, proposal development, presentations, and contract negotiations.
• Provide technical oversight and uphold engineering standards across multidisciplinary teams.
• Marketing team provides support.

Skills

Strategic sales leadership

Client relationship management

Technical oversight

Education

Bachelor's degree in Civil Engineering

Job description

Drive the growth of a leading transportation practice as a Client Service Lead by shaping business strategy, expanding key client relationships, and guiding high‑value pursuits in Washington. This role blends strategic sales leadership, client stewardship, and technical insight to strengthen regional market presence.

The job:

• Drive strategic business development efforts to expand the firms transportation practice, securing high‑value opportunities and strengthening relationships
• Lead and oversee complex transportation projects, ensuring delivery meets quality, budget, and schedule expectations
• Maintain and grow trusted client relationships while guiding capture strategies, proposal development, presentations, and contract negotiations
• Provide technical oversight and uphold engineering standards across multidisciplinary teams
• Marketing team provides support
• Compensation: $200,000-$255,000 approximate range.
• Health Coverage: Medical, dental, vision, life, and disability insurance options.
• Time Off: Paid holidays and a Personal Leave Account (PLA) for accruing and carrying over paid time off.
• Performance bonus + stocks up front.
• Completely flexible schedules.
• Family Support: Fertility services coverage and paid Parental Leave for new additions to your family.
• Retirement Savings: 401(k) plan with impressive match, plus HSA savings for retirement.
• Ongoing Learning: Educational assistance, training, conferences, and coverage for professional licenses.

What they need?

• Bachelor’s degree in Civil Engineering.
• 15+ years of experience.

The company:

Global engineering & consulting firm with more than 75 years in operation. Over 5,000 employees across 150+ offices worldwide. Recognized for award‑winning work in transportation, water, environmental, and infrastructure solutions. Consistently ranked by ENR among the top U.S. design firms, including top positions in transportation, water infrastructure, and environmental services.

Hires Group is an equal opportunity staffing agency and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Who are We?

Hires Group (formerly Technical Hires) was founded in 2023 by the former CEO and COO of a multi-million-dollar staffing firm to partner with U.S. civil engineering firms to help engineers navigate their options – built on a people-before-profit ethos. Learn more about Hires Group here: About us | Hires Group.