Vice Chair of Clinical Operations and Quality

Virginia Commonwealth University; Richmond (VA); Vor Ort; USD 260.000 - 460.000; Vollzeit

Zusammenfassung

Virginia Commonwealth University (VCU) invites applications for a Vice Chair of Clinical Operations and Quality within Family Medicine. The role leads departmental operations, quality, safety, and access across sites, partnering in a physician-administrator dyad to translate strategy into execution.

The position supports education, research, and an academic mission. The role requires MD or DO with board certification in Family Medicine, Virginia licensure eligibility, and strong data-driven

Qualifikationen

• MD or DO with board certification in Family Medicine
• Eligible for medical licensure in Virginia
• Progressive leadership in clinical operations or quality improvement
• Experience in dyad or matrix leadership models
• Ability to use data to drive operational and quality improvements

Aufgaben

• Provide strategic leadership for departmental clinical operations, quality, safety, access, and performance.
• Lead quality, patient safety, and performance-improvement initiatives aligned with enterprise metrics.
• Oversee operational initiatives including access, scheduling, staffing, and panel management.
• Collaborate with finance, ambulatory operations, and IT to monitor dashboards and drive improvement.
• Contribute to education, scholarship, and the academic mission as appropriate.

Kenntnisse

Dyad leadership

Data-driven decisions

Strategic planning

Healthcare governance

Ausbildung

MD or DO, board certified in Family Medicine

Jobbeschreibung

This is an MCV Physicians job posting and opportunity. This isnot a Virginia Commonwealth University (VCU) job posting. None ofthe information or duties below is part of a job offered byVCU.

Advertising Summary:

Virginia Commonwealth University (VCU)School of Medicine is a premier academic medical center located inthe heart of Richmond. Accounting for almost half of VCU’ssponsored research, the School of Medicine is internationallyrecognized for patient care and education. Virginia CommonwealthUniversity is an equal opportunity employer.

Unit:

School Of Medicine MBU

Department:

Family Medicine

Duties & Responsibilities:

The Vice Chair for Clinical Operations and Quality providesstrategic leadership for all departmental clinical operations,quality, safety, access, and performance across Family Medicinepractice sites, working closely with the Department Chair and VCUHealth leadership, and reporting directly to the Department Chair.This role ensures alignment of clinical strategy, operationalexecution, financial stewardship, and academic mission.

Integrated Responsibilities

Serve as the senior physician leader for clinical operations,partnering in a dyad model with the Clinical OperationsAdministrator to jointly plan, execute, and monitor operational,quality, access, and financial performance across all sites.
Provide physician oversight and direction for operationalinitiatives including access, scheduling, staffing models, panelmanagement, throughput, and standardized workflows.
Lead departmental quality, patient safety, and performanceimprovement initiatives, ensuring alignment with enterprisemetrics, regulatory requirements, and accreditationstandards.
Collaborate with administrative leadership to monitor and actupon clinical, quality, access, productivity, patient experience,and financial dashboards.
Guide development and implementation of clinical strategy, growthinitiatives, and new care models including population health,value-based care, telehealth, and team-based care.
Support business planning, market analysis, and service linedevelopment in partnership with the Clinical OperationsAdministrator and health system leaders.
Supervise and support medical directors and physician leaders;reinforce clear accountability, clinical standards, and physicianengagement across sites.
Serve as the department’s physician representative on ambulatory,institutional, and health system committees related to operations,quality, access, and care delivery.
Ensure clinical environments support high-quality education forlearners and promote faculty development, professionalism, safety,and well-being.
Maintain an active clinical role and contribute to education,scholarship, and the academic mission as appropriate.

Dyad Leadership Model

The Vice Chair works in a shared leadership(physician-administrator dyad) model with the Clinical OperationsAdministrator. Together, they are accountable for translatingstrategy into execution, aligning clinical and operationalpriorities, optimizing resources, and driving continuousimprovement while maintaining strong partnerships with finance,revenue cycle, ambulatory operations, analytics, and IT.

Qualifications:

Minimum Qualifications

• MD or DO, board certified in Family Medicine or related primarycare specialty.
• Eligible for medical licensure in Virginia.
• Progressive leadership experience in clinical operations,quality improvement, or service line leadership, preferably inacademic medicine.
• Demonstrated ability to work effectively in dyad or matrixleadership models.
• Proven ability to use data to drive operational, quality, andperformance improvement.
• Eligibility for appointment at the Associate or Professor levelbased on experience.
• Demonstrated ability to work in and foster an environment ofrespect, professionalism and civility with a population of faculty,staff, and students from all backgrounds and experiences, or acommitment to do so as a faculty member at VCU.

Preferred Qualifications

• Experience with value-based care, population health, ambulatorytransformation, or enterprise clinical operations.
• Experience partnering closely with operations, finance, orrevenue cycle leaders.
• Demonstrated regional, national, or scholarly leadership inclinical operations or quality.

Salary Range:

Commensurate with experience

FLSA Exemption Status:

Exempt

ORP Eligible:

No

Flexible Work Arrangement:

Other

Rank:

Open

Tenure:

Ineligible

Months:

12 months

Contact Name:

Ashley Krauss

Contact Email:

[e-mail]