Vibe Manager

HVMG - Hospitality Ventures Management Group; Daytona Beach (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Hard Rock Daytona Beach is seeking a Vibe Manager to drive music programing and guest-focused service across the property.

The role leads brand amenity initiatives, curates playlists by time and area, and builds relationships with artists and talents to elevate the guest experience. You will collaborate with departments, train staff, and uphold brand standards in a fast-paced environment.

Qualifications

• Degree/diploma or an equivalent combination of education and experience.
• Deep understanding of local music scene.
• Experience with PCMusic platform.

Responsibilities

• Build business by leveraging brand amenity programs to differentiate the property.
• Organize and manage local events to showcase the property and brand.
• Initiate agreements with entertainment artists for local support and performances.
• Oversee social media to ensure brand voice consistency.
• Serve as spokesperson for Vibe initiatives and brand.
• Monitor and adjust music playlists by location and time of day.
• Develop staff training on music, culture, and Rock brand.

Skills

Music curation

Event coordination

Celebrity relations

Brand voice management

Social media

Budgeting

Vendor management

Communication skills

Multitasking

Microsoft Office

Education

Secondary school degree

Tools

PCMusic platform

Job description

POSITION TITLE:

Vibe Manager

DEPARTMENT:

Activities

REPORTS TO:

General Manager

FLSA DESIGNATION:

Exempt

DATE WRITTEN/REVISED:

November 2026

POSITION PURPOSE:

The Vibe Manager is responsible for supporting the property in all aspects of music and culture. This person creates an exceptional climate of guest oriented service and works to implement brand amenity programs and ensure effective utilization of music across the property.

ESSENTIAL FUNCTIONS: (include the following. Other duties may be assigned.)

• Build business/market share by utilizing brand amenity programs to leverage as Hard Rock's differentiator in the hospitality space.
• Organize and manage local events to showcase the property and brand while demonstrating music industry connection.
• Initiate agreements with entertainment artists for local support and performances.
• Establish and nurture relationships with celebrities and talents (bands, DJ’s, etc.). Translate strategy into specific business actions and individual accountabilities that achieve results.
• Oversee social media communications to ensure consistency with brand voice.
• Serve as spokesperson for the property on Vibe related initiatives.
• Monitor, adjust, and create music playlists, adapted to location, time of day and Vibe.
• Evaluate and adjust overall guest experiences based on interaction with guests, industry trends, corporate initiatives, etc.
• Enhance group business experience through customization.
• Participate in the induction of new staff members to Hard Rock culture.
• Create and participate in the ongoing training and development of staff and management, focusing on music, memorabilia, company culture, and the spirit of Rock ‘n Roll.
• Understand PCMusic platform.
• Research music trends ensuring the brand’s relevance within the music community and mind of the consumers.
• Ensure quality and timeliness of work performed by contracted vendors.
• Create department budget to include resource quantities, costs, and expenses.
• Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs.
• Conduct regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities.
• Participate in and ensure Sound Checks are being conducted in department.
• Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality.
• Resolve guest complaints and implement changes to prevent future issues.
• Monitor quality assurance program scores and guest feedback. Take corrective action when necessary.
• Maintain presence in property during peak business periods.
• Ensure that property is well maintained and that operational areas have a vibe that meets or exceeds brand standards and guest expectations.
• Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.
• Maintain relationships with key clients, owners, and investors.
• Maintain effective relationships with guests.
• Maintain communication with Hard Rock corporate staff.
• Develop positive relationships within the business and social community.
• Promote the organization in and out of industry and at relevant trade associations.
• Present a professional image to employees, guests, clients, owners, and investors.
• Generate incremental revenue and brand awareness through the creation and implementation of brand relevant local events and promotions.
• Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented.
• Maintain confidentiality of guest, employee, and company information.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Degree/diploma or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position.
• Deep understanding of local music scene.
• Experience with PCMusic platform.

SKILLS:

• High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
• Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
• Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Strong communication and listening skills and excellent speaking, reading, and writing ability.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, owners, investors, and employees of the organization.
• Ability to perform complex quantitative calculations or reasoning.
• Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.
• Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
• Fluency in English: additional languages preferred.

PHYSICAL DEMANDS:

• Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to obtain impressions through the eyes.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to operate potentially hazardous equipment.

ADDITIONAL REQUIREMENTS:

• Deep understanding of lifestyle hotels and premium dining products and services.
• Possess solid music background with knowledge of national and local music acts, talent, and DJ’s
• Self-starter with an entrepreneurial spirit and strong organizational skills

QUALIFICATION STANDARDS:

Experience:

Secondary school degree preferred and/or previous work experience in service for at least 1 year.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

RECEIPT OF POSITION DESCRIPTION:

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Associate Name Date

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Associate Signature