Veterinary Technician – Urgent Care Assistant Manager

COVE Animal Health; Middletown (CT); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Annual uniform allowance

401k plan with strong employer match

Pet care discount

Medical, dental and vision insurance

Team building and social events

Job summary

COVE Animal Health in Middletown, CT is seeking an Urgent Care Assistant Manager to lead daily hospital operations, supervise staff, and ensure exceptional patient care and client service. The role combines hands-on veterinary technician duties with a leadership focus to optimize workflow and team performance.

The ideal candidate has 3 years of veterinary general practice experience, strong interview and mentoring skills, and the ability to manage scheduling while maintaining high standards of

Qualifications

• 3 years veterinary general practice experience preferred.
• Strong leadership and mentoring abilities.
• Excellent interpersonal and written communication skills.
• Ability to interview, hire, onboard and schedule staff.

Responsibilities

• Oversee day-to-day hospital operations and staff to ensure high-quality care and customer service.
• Lead and develop the team, mentor employees and implement growth plans.
• Split between leadership tasks and direct patient care, with duties on the hospital floor.

Skills

Leadership

Team management

Communication

Organization

Multitasking

Clinical workflow

Tools

Microsoft Office

Job description

What to Expect

Commitment to Continuing Education We want to retain and develop our talent to the best of our ability You can expect numerous in house CE opportunities and any mentoring available to support and achieve your goalsCareer Advancement We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things you can expect to be promoted from withinEnvironment of Belonging With so many specialties at your fingertips its easy to find where you fit We also promote an environment of inclusivity so that everyone feels welcome

About You

The Urgent Care Assistant Manager is fully responsible for the day to day operations of the hospital overseeing staff and providing our clients patients and the team with the resources needed to deliver outstanding patient care and customer service Our ideal candidate will have 3 years experience preferably in veterinary general practice as this role requires critical thinking and skills specific to veterinary medicine You will be responsible for interviewing hiring onboarding and scheduling your team as well as mentoring and developing personalized growth plans with each employee The hospital manager works closely with the surrounding area hospital managers to develop workflow improvements to increase efficiency while managing high quality care as well as resolving client concerns This is a hands on leadership role that requires the ability to perform veterinary technician duties while supporting the team on the hospital floor The position is expected to be approximately a 5050 split between leadership responsibilities and direct patient care with up to 75 of the time spent assisting the clinical team as needed to ensure efficient workflow and exceptional patient care

Schedule

This is a full time position 4 5 day rotation 12pm 10pm or 10am 8pm Weekends and holidays are required Must be able to work a flexible schedule and adjust hours as needed to support coverage for callouts vacations and operational needs

Compensation

2800 3400 an hour based on experience

Whats in it for you

Supportive culture with social events & team buildingCompetitive paid time off & holidaysCareer Growth & Training OpportunitiesComprehensive medical dental and vision insuranceMental Health Focused Services401k plan with strong employer matchUp to 75 employee pet care discountAnnual uniform allowanceTeam Building

Requirements

2 years of Veterinary Technician experiencePrior urgent care and management experience is a plusCVT license is a plusKnowledge of Anesthesia and monitoringPhlebotomyKnowledge of the procedures used for scheduling patients receiving treating ordering medical supplies and requesting laboratory testsKnowledge of the use care and storage of veterinary instruments materials and equipmentKnowledge of sterilization techniques to sterilize various instruments and materialsKnowledge of the instruments materials and standardized procedures used in the full variety of treatments to prepare and provide tableside assistanceKnowledge of principles and processes for providing client and personal services This includes client needs assessment meeting quality standards for services and evaluation of client satisfactionKnowledge of the structure and content of the English language including the meaning and spelling of words rules of composition and grammarAbility to work independently on assigned tasks as well as to accept directions on given assignmentsExceptional organizational skills with the ability to multi taskProven experience developing and growing teamsExcellent verbal and written communicationStandard knowledge of and ability to use Microsoft Office ProgramsMust be flexible to meet the needs of the departmentMust be 18 years or older to applyACP1