Lead Veterinary Technician

Alliance Animal Health; The Villages (FL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Job summary

Priority Pet Urgent Care in Wildwood is seeking a Lead Urgent Care Veterinary Technician to mentor staff, support veterinarians, and uphold high standards of patient care in a fast-paced setting.

You will oversee daily clinical workflow, ensure accurate triage, radiology, anesthesia monitoring, and medical records, while maintaining exceptional client communication and teamwork. Flexible scheduling including weekends and holidays is required.

Qualifications

• Minimum 4–5 years of clinical veterinary experience; urgent care or emergency experience strongly preferred.
• Demonstrated leadership or supervisory experience.
• Strong technical skills, including venipuncture, catheter placement, radiology, anesthesia monitoring, and emergency procedures.
• Excellent communication, organization, and problem-solving skills.
• Ability to remain calm, focused, and supportive in high-stress situations.

Responsibilities

• Lead and support technicians and assistants during urgent care cases, triage, diagnostics, treatment, and recovery.
• Assist veterinarians with examinations, treatments, procedures, anesthesia, and emergency interventions.
• Ensure accurate triage and prioritization of urgent cases.
• Maintain high standards for patient monitoring, comfort, and safety; oversee radiology, labs, IV placement, and medication administration.
• Oversee daily workflow, assign tasks, document treatment plans, and ensure SOPs are followed.
• Mentor and train clinical staff; participate in onboarding and coaching; promote teamwork and a positive culture.

Skills

Leadership / supervisory

Communication

Organization

Problem-solving

Calm under pressure

Flexible scheduling

Teamwork

Client communication

Education

High School Diploma or GED

Certified Veterinary Technician (preferred)

Tools

Venipuncture

Catheter placement

Radiology

Anesthesia monitoring

Emergency procedures

Job description

Looking for a fulfilling career where you can make a real difference in the lives of pets and their owners? We are excited to announce the opening of the brand new Priority Pet Urgent Care state of the art clinic here inWildwood!

We are available for urgent care pet needs 4 pm - 12 midnight Monday - Friday and 10 am - 6pm Saturday & Sunday. We are eager and ready to serve the local community and their pets!

The Priority Pet Urgent Care mission is committed to providing easy-to-access quality care with a promise to our clients that their pets are our priority. We value teamwork, compassion, and excellence, offering a supportive work environment with opportunities for growth and development.

We look forward to connecting!

The Lead Urgent Care Veterinary Technician at Priority Pet Urgent Care plays a critical leadership role in delivering high-quality, efficient medical care in a fast-paced urgent care environment. This position supports veterinarians, mentors the technician and assistant team, oversees daily clinical workflow, and ensures patient care, safety, and client communication meet Priority Pet Urgent Care standards. The Lead Technician acts as a clinical leader on the floor while modeling professionalism, teamwork, and excellence in patient care. This position supports veterinarians, mentors the technician and assistant team, oversees daily clinical workflow, and ensures patient care, safety, and client communication meet hospital standards. The Lead Technician acts as a clinical leader on the floor while modeling professionalism, teamwork, and excellence in patient care.

Clinical Leadership & Patient Care

• Lead and support technicians and assistants during urgent care cases, triage, diagnostics, treatment, and recovery.
• Assistveterinarians with examinations, treatments, procedures, anesthesia, and emergency interventions.
• Ensureaccuratetriage and prioritization of urgent cases.
• Maintainhigh standardsfor patient monitoring, comfort, and safety.
• Oversee radiology, laboratory testing, IV catheter placement, fluid therapy, and medication administration.

Workflow & Operations

• Coordinate patient flow to ensure efficient,timelycare.
• Assign tasks to technicians and assistants based on skill level and case urgency.
• Ensure treatment plans and estimates areproperly communicatedand documented.
• Monitor case progression and assist with problem-solving during high-volume periods.
• Ensure SOPs are followed consistently.
• Serve as a mentor and resource for technicians and assistants.
• Assist with onboarding and training of new clinical staff.
• Provide real-time coaching, feedback, and support during shifts.
• Promote teamwork, accountability, and a positive work culture.
• Communicate clinical concerns to management in a professional, solution-focused manner.

Client Communication

• Support clear, compassionate client communication regarding diagnostics, treatment plans, and discharge instructions.
• Assist with difficult or high-stress client interactions as needed.
• Ensure client education and follow-up instructions are accurate and complete.

Safety, Compliance & Quality Control

• Ensure compliance with radiation safety, anesthesia monitoring, infection control, and controlled substance protocols.
• Promote OSHA principles and proper PPE use.
• Maintain accurate medical records and documentation.
• Identify opportunities for quality improvement and workflow enhancement.

Qualifications

• High School Diploma or GED
• Certified Veterinary Technicianpreferred; experienced Veterinary Technician considered.
• Minimumof4-5 years of clinical veterinary experience; urgent care or emergency experience stronglypreferred.
• Demonstrated leadership or supervisory experience.
• Strong technical skills, including venipuncture, catheter placement, radiology, anesthesia monitoring, and emergency procedures.
• Excellent communication, organization, and problem-solving skills.
• Ability to remain calm, focused, and supportive in high-stress situations.
• Strong client communication and medical record management skills.
• Flexible schedulingrequired, including weekends, holidays, and extended hours.
• Must be reliable and able to lead during peak urgent care times.
• Commitment to professional ethics and continuous learning.

The ideal candidate will possess a combination of technical expertise and unwavering commitment to animal welfare in a dynamic veterinary setting.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.