Veterinary Technician Supervisor Emergency

Vicar Operating, Inc. dba VCA; Palm Beach (FL); On-site; USD 51,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer contribution

Health, dental, and vision insurance

Paid vacation and sick days

Pet discounts

CE allowance and paid CE hours

Job summary

VCA Palm Beach Veterinary Specialists in West Palm Beach, FL is seeking an experienced Patient Care Supervisor to lead our 24-hour Emergency and ICU department. You will guide the ER/ICU team, mentor staff, and partner with specialty services to ensure high-quality, efficient patient care.

This role offers a fast-paced, rewarding environment with opportunities to influence clinical practice, staffing, and performance.

Responsibilities

• Serve as a full clinical resource - utilizing the complete scope of your technician skill set on the floor
• Partner across all shifts of the emergency departments and with the Patient Care Supervisor - Specialty Services to keep patient care seamless
• Coach and develop associates individually, based on their specific growth needs
• Communicate policies, standards, and performance expectations clearly across the team
• Deliver structured performance feedback and collaborate with leadership on improvement plans
• Schedule associates and monitor their time and attendance
• Guide assistants through VTNE prep, licensure milestones, and career scheduling needs
• Maintain your own clinical sharpness and stay current on evolving best practices
• Meet regularly with hospital leadership team to discuss initiatives, workflows, operational efficiencies, etc.
• Travel regionally as needed to support broader team collaboration
• Manage equipment for the department
• Be the point person in recruiting new associates to join the ER/Critical Care team

Skills

Leadership

Coaching

Communication

Performance feedback

Staff scheduling

Recruiting

Job description

VCA Palm Beach Veterinary Specialists – West Palm Beach, FL

Lead where it matters most. VCA Palm Beach Veterinary Specialists seeks an experienced, Patient Care Supervisor to guide our 24-hour Emergency and ICU department - one of the busiest and fastest-growing in the region. As a multi-specialty referral hospital offering Emergency/Critical Care, Internal Medicine, Surgery, Radiation Oncology, Cardiology and Advanced Diagnostic Imaging, we give our leaders daily exposure to complex, high-acuity cases alongside some of the field's top specialists. This is a place to sharpen your clinical leadership while building teams that stay - through mentorship, structure, and a culture that protects its people from burnout. See what it's like to build a career here: Life as a Veterinary Technician at VCA

What You'll Do

• Serve as a full clinical resource - utilizing the complete scope of your technician skill set on the floor
• Partner across all shifts of the emergency departments and with the Patient Care Supervisor - Specialty Services to keep patient care seamless
• Coach and develop associates individually, based on their specific growth needs
• Communicate policies, standards, and performance expectations clearly across the team
• Deliver structured performance feedback and collaborate with leadership on improvement plans
• Schedule associates and monitor their time and attendance
• Guide assistants through VTNE prep, licensure milestones, and career scheduling needs
• Maintain your own clinical sharpness and stay current on evolving best practices
• Meet regularly with hospital leadership team to discuss initiatives, workflows, operational efficiencies, etc.
• Travel regionally as needed to support broader team collaboration
• Manage equipment for the department
• Be the point person in recruiting new associates to join the ER/Critical Care team

Schedule & Compensation

Schedule: Full-time, rotating (including weekends)

Pay: $37 - $40 / hr, based on experience, skill set, and licensure status.

Why VCA Palm Beach Veterinary Specialists

At VCA Palm Beach, you'll find the kind of hospital where "busy" doesn't mean burnout. Our ER/Critical Care team works alongside emergency clinicians and board-certified specialists - meaning every shift presents a chance to learn something new, sharpen your clinical instincts, and be part of cases that push the field forward. We've built a leadership culture around collaboration, not silos: supervisors here stay connected to a wider network of specialty and general practice peers across VCA, so you're never solving problems alone. It's fast-paced, it's demanding, and it's genuinely rewarding - the kind of environment where good work gets noticed, and investments are made in good workers.

VCA Total Rewards Benefits Package

• Career & Education $750/year CE allowance for CrVTs, plus up to 16 paid CE hours annually
• Scholarships and discounts toward Penn Foster's Veterinary Technician Program
• Employer-paid VTNE exam and test prep
• Paid NAVTA membership and state credential renewal
• Free access to Woof University (RACE-approved CE)
• Free subscriptions to Vetfolio and Plumb's online formulary, plus substantial VETgirl savings
• Unlimited access to the Mars Veterinary Health library (2,000+ journals, 600+ textbooks)
• Nationwide transfer opportunities across the VCA network
• Time Off & Family Support Paid vacation (2 weeks for CrVTs) and paid sick time
• Paid parental leave, fertility benefits, and bereavement leave
• Health & Wellness Free mental health support via Cigna Life Assistance Program & Lyra Complimentary Headspace subscription
• For You & Your Pets Generous personal-pet discounts, including free vaccines Discounted Hills or Royal Canin food, delivered 3 sets of scrubs per year
• Financial Security 401(k) with employer contribution Medical, dental, and vision insurance with HSA/FSA options Multiple, flexible health insurance plans to fit your needs 100% employer-paid short- and long-term disability insurance Employer-paid basic life insurance ...and more!

Who Thrives Here

We're looking for a leader who's positive, motivated, and unafraid of a fast pace. Our team meets often, and we mean it when we say your ideas shape how we grow. We protect a culture of mutual respect - one built by people willing to wear multiple hats, solve problems on the fly, and show up for each other as a team. If you're ready to lead with purpose in a hospital that invests as much in its people as its patients, we'd love to meet you.

Complete EEO Statement

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

Benefits Summary

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

About VCA Animal Hospitals

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.