Veterinary Technician - Neurology

Aercmn; Minneapolis (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hospital in Minneapolis is seeking a dedicated Veterinary Technician to join their Cardiology Department. This full-time role entails providing outstanding care to patients while promoting professional growth within a supportive team environment. Ideal candidates will possess strong communication and teamwork skills, along with an A.A.S or B.S Degree in Veterinary Technology.

Qualifications

• Over two years of client service or customer support experience required.
• Advanced skills in veterinary technology are a plus.
• Proficiency in Microsoft Office and strong typing skills are essential.

Responsibilities

• Provide exceptional care for both patients and clients.
• Triage phone calls, review medical plans, and perform financial transactions.
• Utilize skills such as IVC placement, venipuncture, and manage emergency procedures.

Skills

Client Service

Teamwork

Communication

Active Listening

Organizational Skills

Education

A.A.S or B.S Degree in Veterinary Technology

Tools

Microsoft Office

Job description

The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for a full-time Veterinary Technician to add to our Cardiology Department. If you are a veterinary professional that cares intensely about everything you do, is present when caring for both patients and clients and is respectful of people's differences, this position is for you!

Why AERC?

AERC-MN stands as a distinguished AAHA-accredited emergency and specialty hospital, proudly owned by local veterinarians. Operating two 24/7 facilities within the Twin Cities area, we prioritize building meaningful connections within our community rooted in kindness, dignity, and mutual respect.

We foster a supportive and inclusive company culture that emphasizes work-life balance and personal growth. We love to give high fives and encourage each other to think outside the litter box when it comes to problem-solving. We believe that mistakes are simply purr-fect opportunities to learn, and that difficult cases help us grow our skills and knowledge. If you actively seek and share new knowledge, assume the best intentions of your colleagues, and care intensely about everything you do, you will be an instrumental value to the AERC-MN team.

Role Title: Veterinary Technician - Specialty

Department: Neurology

Shift: Day

Schedule: Fixed

• Nights, weekends, and holidays are required through participating in after-hours on-call services for emergency procedures

The primary function of the Veterinary Technician is to provide exceptional care of both patients and clients by serving as an extension of the veterinarian. Additionally, the Veterinary Technician is expected to promote professional growth through education and learning opportunities.

Your Skills & Experiences. Who are we looking for?

Teamwork and Development

• You are proactive, supportive, and collaborative.
• You share knowledge, promote positivity, and take personal responsibility for your professional development.
• You are eager to recommend process improvements, as well as value opinions that may be different than yours.
• You seek and value open, honest communication and constructive feedback in a timely manner.

Client Service

• As every patient has an owner at the other end of the leash, we expect outstanding client communication, education, and care to be provided by all team members.
• This role will provide delicate and continuity of care for all patients and clients by utilizing skills such as active listening, leading with curiosity to assume best intentions, and supporting all client's medical care decisions without judgement.
• You will be trained to triage phone calls, review medical plans, perform financial transactions, and discharge patients leaving the hospital in addition to your typical technical skills and abilities.

Patient Care

• Skills can be taught. We value training and professional development. You will be provided with a minimum of 16 training shifts before you're set free to save lives. These training shifts will be both on the floor, and classroom based, working closely with individuals from our professional development training team. When you succeed, we all succeed.
• You will be comfortable with the basic tasks such as IVC placement, venipuncture, bloodwork (CBC/Chem/UA) and performance of x-rays and sedated procedures.
• If you have advanced skills such as central line placement, urinary catheterization, anesthesia monitoring, surgical assistance, pharmacology, physiology, and advanced imaging, you will bring a wealth of knowledge to our motivated and education-hungry team.

Qualifications for Success

• Two years of client service or customer support experience required
• Two years of clinical practice experience is a plus
• A.A.S or B.S Degree in Veterinary Technology from an AVMA-accredited school, along with current certification, license, or registration as a Veterinary Technician is a plus
• Bonus points for certifications such as RECOVER CPR Certified and Fear Free Certified, and having a Veterinary Technician Specialist (VTS) certification is highly valued
• Proficiency in Microsoft Office (Word, Excel, Outlook), data entry skills, exceptional interpersonal skills, organizational abilities, and strong typing skills are essential

How to Apply:

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