Veterinary Technician Lead

NVA General Practice; Des Moines (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Ingersoll Animal Hospital in Des Moines, IA is seeking a full-time Lead Veterinary Technician to join our team. You will lead and mentor staff, assist veterinarians, supervise patient care, and ensure high standards of customer service.

The ideal candidate has strong communication, veterinary knowledge, and the ability to lift 35+ lbs. Weekend availability is required; background check and drug screen will be completed.

Qualifications

• 18+ years old.
• Highschool diploma, GED, or equivalent.
• Ability to lift 35+ lbs.
• Prior experience with animal handling.
• Customer service experience preferred, veterinary knowledge or experience is a plus but not required.
• Must be available Saturdays in addition to varying hours throughout the week.
• Must pass a routine background check and drug screen.

Responsibilities

• Training new hires
• Complete team member schedules
• Hiring, training, and developing all vet assistants and technicians
• Working with other department team leads
• Collaborate with doctors to engage team
• Assist with patient care and treatment
• Monitor hospitalized pets
• Maintain inventory
• Properly restrain animals during blood draws and nail trims
• Aid with routine diagnostic tests including radiographs
• Maintain and sterilize surgical instruments / equipment
• Clean & Disinfect cages, kennels, exam rooms, and treatment areas in the hospital
• Administering medications under Veterinarian or Vet Tech supervision
• Feeding and bathing of animals
• Answering phones
• Customer service

Skills

Customer service

Communication

Leadership training

Education

High school diploma / GED

Job description

Ingersoll Animal Hospital is a busy animal hospital looking for one more person to add to our team as a full-time Lead Veterinary Technician. If you have excellent customer service and communication skills, have a great sense of urgency, an excellent attention to detail, have a desire to learn about and work in the veterinary medical profession, and love animals, this may be the position for you!

Responsibilities And Duties

Upholding our standards of care and customer service while also:

• Training new hires
• Complete team member schedules
• Hiring, training, and developing all vet assistants and technicians
• Working with other department team leads
• Collaborate with doctors to engage team
• Assist with patient care and treatment
• Monitor hospitalized pets
• Maintain inventory
• Properly restrain animals during blood draws and nail trims
• Aid with routine diagnostic tests including radiographs
• Maintain and sterilize surgical instruments / equipment
• Clean & Disinfect cages, kennels, exam rooms, and treatment areas in the hospital
• Administering medications under Veterinarian or Vet Tech supervision
• Feeding and bathing of animals
• Answering phones
• Customer service

Qualifications And Skills

Everyone working with Ingersoll Animal Hospital embraces our high standards of customer service and veterinary care. Patient Care Coordinators play a pivotal role in our practice and are the first and last contact for our clients. They must strive to create positive lasting impressions and inspire our team to keep excelling as we continue to grow.

Requirements

18+ years old. Highschool diploma, GED, or equivalent. Ability to lift 35+ lbs. Prior experience with animal handling. Customer service experience preferred, veterinary knowledge or experience is a plus but not required. Must be available Saturdays in addition to varying hours throughout the week. Must pass a routine background check and drug screen.