Veterinary Technician Lead

NVA; Des Moines (IA); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid time off

Descrizione del lavoro

Ingersoll Animal Hospital, part of National Veterinary Associates (NVA), is seeking a full-time Lead Veterinary Technician to join our busy team in Des Moines, IA. The role emphasizes leadership, patient care, and staff development within a collaborative hospital setting.

Ideal candidates bring strong customer service, animal handling experience, and a willingness to train and supervise others. A commitment to Saturdays and a positive, detail-oriented work style are essential.

Competenze

• 18+ years old.
• High school diploma, GED, or equivalent.
• Ability to lift 35+ lbs.
• Prior experience with animal handling.
• Customer service experience preferred, veterinary knowledge or experience is a plus but not required.
• Must be available Saturdays in addition to varying hours throughout the week.
• Must pass a routine background check and drug screen.

Mansioni

• Train new hires.
• Complete team member schedules.
• Hire, train, and develop all vet assistants and technicians.
• Work with other department team leads.
• Collaborate with doctors to engage team.
• Assist with patient care and treatment.
• Monitor hospitalized pets.
• Maintain inventory.
• Restrain animals during blood draws and nail trims.
• Aid with routine diagnostic tests including radiographs.
• Sterilize surgical instruments and equipment.
• Clean and disinfect cages, kennels, exam rooms, and treatment areas.
• Administer medications under supervision.
• Feed and bathe animals.
• Answer phones.
• Provide customer service.

Conoscenze

Customer service

Animal handling

Formazione

High school diploma or GED

Descrizione del lavoro

Ingersoll Animal Hospital is a busy animal hospital looking for one more person to add to our team as a full-time Lead Veterinary Technician. If you have excellent customer service and communication skills, have a great sense of urgency, an excellent attention to detail, have a desire to learn about and work in the veterinary medical profession, and love animals, this may be the position for you!

Responsibilities and Duties

• Training new hires
• Complete team member schedules
• Hiring, training, and developing all vet assistants and technicians
• Working with other department team leads
• Collaborate with doctors to engage team
• Assist with patient care and treatment
• Monitor hospitalized pets
• Maintain inventory
• Properly restrain animals during blood draws and nail trims
• Aid with routine diagnostic tests including radiographs
• Maintain and sterilize surgical instruments / equipment
• Clean & Disinfect cages, kennels, exam rooms, and treatment areas in the hospital
• Administering medications under Veterinarian or Vet Tech supervision
• Feeding and bathing of animals
• Answering phones
• Customer service

Qualifications and Skills

Everyone working with Ingersoll Animal Hospital embraces our high standards of customer service and veterinary care. Patient Care Coordinators play a pivotal role in our practice and are the first and last contact for our clients. They must strive to create positive lasting impressions and inspire our team to keep excelling as we continue to grow.

REQUIREMENTS

• 18+ years old.
• Highschool diploma, GED, or equivalent.
• Ability to lift 35+ lbs.
• Prior experience with animal handling.
• Customer service experience preferred, veterinary knowledge or experience is a plus but not required.
• Must be available Saturdays in addition to varying hours throughout the week.
• Must pass a routine background check and drug screen.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

• NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.