Veterinary Teaching Hospital Assistant II

Iowa State University; Ames (IA); Presencial; USD 17.000 - 21.000; A tiempo parcial

Descripción de la vacante

Iowa State University’s Lloyd Veterinary Medical Center in Ames is seeking a Veterinary Teaching Hospital Assistant II to join a busy clinical team. The part-time position supports clients, veterinarians, and students while helping operations run smoothly. The schedule is Monday-Friday, 6:30 a.m.

to 3:30 p.m., with some holiday shifts. The role emphasizes friendly client service, accurate record-keeping, scheduling, billing assistance, and collaboration with doctors and staff to deliver

Formación

• Two years of customer service or receptionist experience.
• Knowledge of medical terminology or animal disease symptoms, or post high school education providing the knowledge and skills to perform the job duties.
• Data entry skills.

Responsabilidades

• Greet clients and assist with check-in and appointment scheduling.
• Answer phones and respond to client questions.
• Coordinate patient visits and emergency appointments.
• Maintain and organize medical records.
• Assist with billing, payments, and client communications.
• Support doctors, students, and staff with administrative needs.
• Help keep the reception area organized and welcoming.

Descripción del empleo

Position Title:

Veterinary Teaching Hospital Assistant II

Job Group:

Merit

Required Minimum Qualifications:

• Customer service or receptionist experience which totals two years.
• Knowledge of medical terminology or animal disease symptoms, or, Post high school education that provides the knowledge and skills to perform the job duties.
• Data entry skills.

Job Description:

Summary of Duties and Responsibilities:

Are you passionate about animals and enjoy helping people? Join our team as a Small Animal Veterinary Teaching Hospital Assistant II! In this role, you’ll be an important part of a busy veterinary hospital, helping clients, supporting veterinarians and students, and keeping daily operations running smoothly.

Schedule: Monday-Friday, 6:30 a.m. to 3:30 p.m. (some holiday shifts required)

Why Join Our Team?

• Work in a veterinary teaching hospital dedicated to animal care.
• Be part of a supportive and collaborative team.
• Interact with clients, students, faculty, and staff every day.
• Enjoy a fast-paced environment with a variety of responsibilities.
• Make a difference in the lives of animals and their owners.

What You’ll Do

• Greet clients and assist with check-in and appointment scheduling.
• Answer phones and respond to client questions.
• Coordinate patient visits and emergency appointments.
• Maintain and organize medical records.
• Assist with billing, payments, and client communications.
• Support doctors, students, and staff with administrative needs.
• Help keep the reception area organized and welcoming.

Our ideal candidate is friendly, organized, and enjoys working with both people and animals. They are comfortable managing multiple priorities in a busy hospital environment, communicate effectively with a wide variety of clients and colleagues, and take pride in providing excellent service. They are detail-oriented, eager to learn, and enjoy being part of a team that supports outstanding patient care and veterinary education.

Preferred Qualifications:

• Prior receptionist experience within a large or small animal clinic.
• Customer service experience in high-volume or fast-paced environments.
• Experience with payment processing, invoicing and/or bookkeeping.
• Familiarity with scheduling systems or client management software.
• Associate’s degree or coursework in veterinary technology, animal science, or related field.

Department/Program & College Description:

The Lloyd Veterinary Medical Center at Iowa State University is a premier veterinary teaching hospital providing expert specialty, emergency, and routine care for small and large animals while supporting veterinary education, research, and outreach

Department Unit/Website:

Home - Lloyd Veterinary Medical Center

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:

Temporary (Fixed Term)

Proposed End Date or Length of Term:

March 1, 2027

Time Type:

Part time

Pay Grade:

08

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. [phone], email [e-mail].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.