Veterinary Receptionist - Weekend Mornings Only

Innovetive Petcare; Knoxville (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading veterinary care center as a Weekend Morning Veterinary Receptionist in Knoxville, Tennessee. This part-time role requires excellent communication and customer service skills, with responsibilities including client engagement, administrative tasks, and coordination with clinical teams. Enjoy a supportive work environment and growth opportunities while making a difference in pets' lives.

Benefits

Employee discounts on veterinary care and products

Growth opportunities including mentorship

Hands-on experience in a fast-paced environment

Qualifications

• Prior experience in a veterinary or human medical setting is highly preferred.
• Familiarity with emergency or specialty veterinary care is a strong plus.

Responsibilities

• Greet clients warmly and compassionately during check-in and check-out.
• Handle payments, invoices, and estimates accurately using our point-of-sale system.
• Communicate seamlessly with our clinical teams to ensure timely care.

Skills

Communication

Customer Service

Organization

Technology

Education

High school diploma or equivalent

Job description

Veterinary Receptionist - Weekend Mornings Only

Department: Receptionists

Employment Type: Part Time

Location: Knoxville, Tennessee

Compensation: $17.00 - $20.00 / hour

Description

Be the Calm in the Storm—Join a Team That Makes a Difference

At Animal Emergency & Specialty Center (AESC) of Knoxville, we provide exceptional emergency and specialty veterinary care 24/7 to pets in need—and support the people who love them. Every weekend, we’re a lifeline for families navigating urgent, unexpected moments with their pets.

We’re seeking a Part-Time, Weekend Morning Veterinary Receptionist (Client Service Coordinator - CSR) to join our compassionate, fast-paced team. If you’re someone who thrives under pressure, enjoys helping people, and loves animals—you might be the perfect fit.

What You’ll Do

As our Weekend CSR, you’ll be the welcoming face and steady presence that helps guide clients through emergency or specialty visits. You’ll play a critical role in communication, comfort, and coordination.

Client Engagement

• Greet clients warmly and compassionately during check-in and check-out.
• Answer phones, respond to questions, and provide timely updates to pet parents.
• Clearly explain procedures, policies, and follow-up steps in an approachable way.

Administrative & Financial Tasks

• Handle payments, invoices, and estimates accurately using our point-of-sale system.
• Ensure records and financial documents are complete and confidential.
• Support accurate and efficient documentation in patient medical records.

Support & Coordination

• Communicate seamlessly with our clinical teams to ensure timely care.
• Help schedule specialty consultations and follow-up visits.
• Keep the reception area organized and welcoming.

What We’re Looking For

Experience

• Prior experience in a veterinary or human medical setting is highly preferred.
• Familiarity with emergency or specialty veterinary care is a strong plus.

Skills

• Excellent communication and customer service skills.
• Ability to stay calm and organized in a fast-paced, sometimes emotional environment.
• Comfortable with technology, POS systems, and multitasking.

Education

• High school diploma or equivalent required.
• Additional education in a veterinary or medical-related field is a plus.

Attributes

• Compassionate, empathetic, and dependable.
• Self-motivated and team-oriented.
• Flexible, especially for weekend and potential holiday shifts.

• Part-Time Position
• Weekend Morning Shifts (Saturday & Sunday)
• Flexibility for holiday coverage is appreciated.

What You’ll Gain

We believe great work happens when people feel supported, valued, and part of something meaningful. While this is a part-time position, you'll have access to:

• A tight-knit, supportive team that works together with compassion and purpose
• Hands-on experience in a fast-paced emergency and specialty veterinary setting
• Growth opportunities, including mentorship and exposure to specialty services
• Employee discounts on veterinary care and products for your own pets
• A workplace culture that promotes respect, communication, and teamwork