Veterinary Receptionist - Weekend Mornings Only
Join to apply for the Veterinary Receptionist - Weekend Mornings Only role at Animal Emergency & Specialty Center of Knoxville.
Description
Be the Calm in the Storm—Join a Team That Makes a Difference
At Animal Emergency & Specialty Center (AESC) of Knoxville, we provide exceptional emergency and specialty veterinary care 24/7 to pets in need—and support the people who love them. Every weekend, we’re a lifeline for families navigating urgent, unexpected moments with their pets.
We’re seeking a Part-Time, Weekend Morning Veterinary Receptionist (Client Service Coordinator - CSR) to join our compassionate, fast-paced team. If you’re someone who thrives under pressure, enjoys helping people, and loves animals—you might be the perfect fit.
What You’ll Do
- Client Engagement: Greet clients warmly and compassionately during check-in and check-out. Answer phones, respond to questions, and provide timely updates to pet parents. Clearly explain procedures, policies, and follow-up steps in an approachable way.
- Administrative & Financial Tasks: Handle payments, invoices, and estimates accurately using our point-of-sale system. Ensure records and financial documents are complete and confidential. Support accurate and efficient documentation in patient medical records.
- Support & Coordination: Communicate seamlessly with our clinical teams to ensure timely care. Help schedule specialty consultations and follow-up visits. Keep the reception area organized and welcoming.
What We’re Looking For
- Experience: Prior experience in a veterinary or human medical setting is highly preferred. Familiarity with emergency or specialty veterinary care is a strong plus.
- Skills: Excellent communication and customer service skills. Ability to stay calm and organized in a fast-paced, sometimes emotional environment. Comfortable with technology, POS systems, and multitasking.
- Education: High school diploma or equivalent required. Additional education in a veterinary or medical-related field is a plus.
- Attributes: Compassionate, empathetic, and dependable. Self-motivated and team-oriented. Flexible, especially for weekend and potential holiday shifts.
Schedule
- Part-Time Position
- Weekend Morning Shifts (Saturday & Sunday)
- Flexibility for holiday coverage is appreciated.
What You’ll Gain
We believe great work happens when people feel supported, valued, and part of something meaningful. While this is a part-time position, you'll have access to:
- A tight-knit, supportive team that works together with compassion and purpose
- Hands-on experience in a fast-paced emergency and specialty veterinary setting
- Growth opportunities, including mentorship and exposure to specialty services
- Employee discounts on veterinary care and products for your own pets
- A workplace culture that promotes respect, communication, and teamwork