Veterinary Receptionist Skippack, PA

Skippack, PA; Pennsylvania; On-site; USD 10,000 - 60,000; Full time

Job summary

Skippack Animal Hospital is seeking a full-time Veterinary Receptionist to be the first point of contact for clients and their pets. This role involves managing appointments, handling payments, and ensuring an excellent client experience. The ideal candidate should have previous veterinary experience and strong customer service skills.

Benefits

Medical, dental, vision benefits

Paid time off

Employee pet discount

401(k) with generous company match

Qualifications

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process.
• Ensure accurate service and product sales accounting.
• Answer client calls and handle payment processing.

Skills

Organizational skills

Multitasking

Customer service

Job description

Skippack Animal Hospitalis hiring a full-timeVeterinary Receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement.
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.

Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:

• Week 2: Thursday – Friday, 7:00 AM – 7:00 PM & Saturday, 6:45 AM – 3:00 PM
• Rotating schedule with alternating weeks

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Skippack Animal Hospital

Skippack Animal Hospital is a full-service veterinary facility serving dogs, cats, and exotic mammals in Skippack, PA. Our mission is to provide the most comprehensive and personalized care for our highly-valued clients and their pets in a warm and welcoming state-of-the-art facility. Our professional and courteous staff is committed to promoting responsible pet ownership, preventative care, and health-related educational opportunities.

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