Veterinary Receptionist - San Diego, CA

Amici Pet Hospital; San Diego (CA); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonus program

Health insurance (full or part-time)

Job summary

Amici Pet Hospital, a busy multi-doctor practice in the heart of Little Italy, is seeking a part-time Veterinary Receptionist to join a friendly team. The receptionist serves as the first friendly voice clients hear, checks patients in and out, and supports the front desk operations in a high-volume setting.

The role requires excellent customer service, strong communication, and the ability to stay organized in a busy environment.

Qualifications

• Must provide friendly, professional customer service.
• Strong communication with clients and team is essential.
• Experience at a veterinary front desk is preferred.

Responsibilities

• warmly welcome clients and patients at the front desk.
• Answer and direct high-volume phone calls.
• Assist with appointment scheduling and daily workflow.
• Update client and patient records and process payments.
• Support veterinarians, technicians, and other reception staff.

Skills

Customer service

Communication

Phone etiquette

Organizational skills

Veterinary front desk

Cornerstone software

Tools

Cornerstone

Job description

Who we are

Amici Pet Hospital is Hiring a Part-Time Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Part-timeSalary: $19.00–$23.00 per hourSchedule: 2 - 3 days per week

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Love Pets, People, and Making Someone’s Day Better?

Are you passionate about animals and love delivering exceptional customer service? Do you thrive in a busy environment where organization, communication, and a great attitude can make all the difference?

Amici Pet Hospital wants to meet you!

We’re a well-established, busy, multi-doctor veterinary practice in the heart of Little Italy, and we’re looking for an experiencedVeterinary Receptionist to join our vibrant team.

At Amici Pet Hospital, our reception team is so much more than the front desk. You’re often the first friendly voice a client hears, the welcoming face they see when they arrive, and the person helping keep communication flowing between pet owners and our medical team.

We pride ourselves on compassionate care, dedicated teamwork, and outstanding client service—and we’re looking for someone who shares those priorities.

Why Our Veterinary Receptionists Love It Here

Great client service starts with a team that feels supported, respected, and empowered to do its best work.

At Amici Pet Hospital, you can look forward to:

• A team-first culture that’s supportive, welcoming, and fun
• Leadership that listens and invests in your development
• Mentorship and opportunities for professional growth
• Continuing education and professional development support
• Career pathways within veterinary medicine
• Flexibility that supports work-life balance
• A collaborative environment where every role matters
• The opportunity to build meaningful relationships with clients and their pets
• A busy, engaging workplace where no two days are exactly alike
• A team committed to compassionate patient and client care
• A clinic culture that celebrates your unique awesomeness

What Our Veterinary Receptionist Do

As a Veterinary Receptionist, you’ll play an essential role in creating a welcoming, organized, and compassionate experience for our clients while helping the entire hospital run smoothly.

Your responsibilities will include:

• Warmly welcoming clients and patients
• Answering and directing high-volume phone calls
• Providing professional and compassionate telephone service
• Checking patients in and out
• Supporting appointment scheduling and daily workflow
• Updating client and patient records
• Processing payments accurately
• Communicating clearly with clients and fellow team members
• Helping clients navigate questions and next steps
• Performing general clerical and administrative duties
• Supporting veterinarians, technicians, and fellow reception team members
• Helping maintain an organized and efficient front desk
• Contributing to a positive client experience from the first phone call through the end of the visit

What You’ll Bring

We’re looking for someone who combines outstanding customer service with professionalism, reliability, organization, and a genuine love for animals.

Our ideal Veterinary Receptionist brings:

• A friendly and positive attitude
• A professional and welcoming demeanor
• A genuine love for animals and the people who care for them
• Strong verbal and written communication skills
• Excellent telephone etiquette
• The ability to stay calm and organized in a busy environment
• Strong attention to detail
• A dependable work ethic
• A collaborative, team-first mindset
• Compassionate and professional client communication
• At least one year of experience in the veterinary field is preferred
• Previous experience with Cornerstone software is a plus
• A willingness to learn, grow, and contribute to the team

The Extras You’ll Actually Feel

At Amici Pet Hospital, reception isn’t “just the front desk.”

You’re an essential part of the client experience and an important connection between our clients, patients, and medical team. Your communication, organization, empathy, and ability to keep things moving can make a meaningful difference in someone’s day.

We’ll support you with mentorship, professional development opportunities, and a team that understands the value of great client service.

And because work-life balance matters, we value flexibility and a workplace culture where people are encouraged to bring their personalities, ideas, and unique strengths to work.

Benefits You Can’t Beat

Benefit eligibility may vary based on full-time or part-time status. Benefits designated as full-time only are subject to eligibility requirements.

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

At Amici Pet Hospital, we’re more than a veterinary practice—we’re a community of people who care deeply about our patients, our clients, and one another.

If you’re an experienced Veterinary Receptionist who loves helping people, enjoys being around animals, and wants to grow with a passionate and collaborative team, we’d love to hear from you.

Bring your customer service skills, positive energy, attention to detail, and love for pets. We’ll bring the supportive team, opportunities to grow, and a workplace where your contribution matters.

Diversity, equity, inclusion, and belonging are core values at Amici Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.