Veterinary Receptionist - Norwalk, CT

A Cat's Place; Norwalk (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance including dental and vision

Flexible Spending Account

Sick Time / Paid Time Off

Continuing education allowance

Job summary

A local veterinary practice in Norwalk is seeking a full-time Veterinary Receptionist. This role represents the face of the practice and is crucial for maintaining community reputation through excellent customer service. Responsibilities include managing phone lines, booking appointments, greeting clients, and ensuring a welcoming reception area. Ideal candidates are reliable, compassionate, and enjoy working in a team environment. This position offers a flexible schedule and numerous benefits including health insurance and paid time off.

Qualifications

• Ability to manage multiple phone lines and book appointments efficiently.
• Experience in a fast-paced environment with a focus on customer service.
• Commitment to providing a compassionate and friendly client experience.

Responsibilities

• Manage multiple phone lines and booking appointments.
• Greet clients and process payments.
• Ensure a clean and comfortable reception area for clients.

Skills

Critical thinking

Customer service

Reliability

Teamwork

Job description

Quick Apply

Please indicate which position you are qualified for:

Licensed Veterinarian

Practice(s) of Interest:

• Small Animal
• Large Animal
• Exotics
• Mixed Animal
• Other (please specify)

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A Cat’s Place is Hiring a Veterinary Receptionist!

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Negotiable

A Cat’s Place is looking for a full-time Veterinary Receptionist to add to our front desk team.

Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service.

Daily Responsibilities

• Managing multiple phone lines
• Booking appointments
• Greeting clients
• Processing payments
• Ensuring that the reception area is clean and comfortable for clients

What Our Veterinary Receptionists Bring

• Critical thinking, curiosity, and a can-do attitude
• Reliability and professionalism in a fast-paced setting
• A love for teamwork, teaching, and being taught
• Commitment to compassionate medicine and a great client experience

This is a full-time position with a flexible schedule, however rotating Saturday shifts will be required. A love of animals and a customer service background is a great fit for this position.

Benefits

We take employee wellbeing seriously and offer competitive compensation, medical benefits, including:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

We look forward to hearing from you!

Diversity, equity, and inclusion are core values at A Cat’s Place and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.