Veterinary Receptionist - Lacey, WA

Hawksprairieveterinaryhospital; Lacey (WA); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

401(k) matching

Health insurance

Tuition support program

Sick time/Paid time off

Employee discounts on services

Continuing education allowance

Quarterly Team Rewards Bonus

Job summary

A well-respected veterinary practice in Lacey, WA is hiring a full-time Veterinary Receptionist. The position is front-desk focused, requiring strong customer service skills and the ability to multitask in a fast-paced environment. The ideal candidate will be organized, professional, and foster a welcoming atmosphere for clients and patients. This practice offers numerous benefits, including health insurance, retirement plans, and professional development opportunities, making it an appealing place to work for motivated individuals.

Qualifications

• Prior experience in a customer service or administrative role, preferably in the veterinary or medical field.
• Exceptional verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional demeanor, reliability, and strong work ethic.
• Basic proficiency with computers and scheduling software.

Responsibilities

• Greet clients and patients in a professional, welcoming manner.
• Answer high-volume phone lines and respond to client inquiries.
• Schedule appointments accurately and efficiently.
• Process payments, manage check-ins, and check-outs.
• Maintain accurate and organized client records.
• Collaborate with medical and administrative teams to ensure timely patient care.
• Maintain a clean, orderly, and professional front desk and lobby area.

Skills

Customer service experience

Communication skills

Organizational skills

Basic computer skills

Job description

At Hawks Prairie Veterinary Hospital, we are known for serving our patients and clients with compassion, empathy and integrity. We are always looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our patients and clients.

If you believe your values match those of our practice and you would like to be part of an outstanding team, we would like to hear from you. Please email us to learn more or apply below.

Quick Apply

Please indicate which position you are qualified for: Licensed Veterinarian

Practice(s) of Interest:

• Small Animal
• Large Animal
• Exotics
• Mixed Animal
• Other (please specify)

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Hawks Prairie Veterinary Hospital is hiring a Veterinary Receptionist!

• Status: Full-time
• Salary: $17.50 - $18.50 per hour based on experience
• Schedule: 4 - 5 day work week with rotating Saturday shifts

Hawks Prairie Veterinary Hospital is seeking a dedicated and professional full-time Receptionist to join our established, five-doctor veterinary team. This is a key front-desk position in a fast-paced, client-focused environment where high standards of service and efficiency are expected. As the first point of contact for clients and patients, the Receptionist plays a vital role in maintaining the professional reputation and smooth operation of the hospital. The ideal candidate is reliable, detail-oriented, and able to manage multiple priorities while maintaining a calm and courteous demeanor.

Why Our Receptionists Love Hawks Prairie

• Consistent scheduling with no nights or weekend hours
• Team-first culture that’s supportive, fun, and big on growth
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways

What Our Receptionists Bring

• Prior experience in a customer service or administrative role (veterinary or medical field preferred)
• Exceptional verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Professional demeanor, reliability, and strong work ethic
• Basic proficiency with computers and scheduling software

What You’ll Do

• Greet clients and patients in a professional, welcoming manner
• Answer high-volume phone lines and respond to client inquiries
• Schedule appointments accurately and efficiently
• Process payments, manage check-ins, and check-outs
• Maintain accurate and organized client records
• Collaborate with medical and administrative teams to ensure timely patient care
• Maintain a clean, orderly, and professional front desk and lobby area

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

If you are a motivated and professional individual seeking a stable, full-time opportunity in a respected veterinary practice, we welcome your application.

Diversity, equity, and inclusion are core values at Hawks Prairie Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.