Veterinary Receptionist: Growth & Compassion

Bigger Road (Kettering); Kettering (OH); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Discounted Vet Care

Teladoc

Job summary

Bigger Road Kettering, an AAHA Accredited small animal hospital, seeks a friendly receptionist to join our team. You will greet clients, manage the phone system, and support smooth care coordination while contributing to a compassionate, team-oriented culture.

We offer growth through education and mentorship, access to a broad network, and competitive benefits to help you thrive in a community-focused practice.

Qualifications

• Customer service excellence is essential for welcoming clients and handling inquiries with care.
• Clear, effective communication helps manage appointments and educate clients on services.
• Strong organizational skills keep the front desk and records accurate in a busy practice.
• A team-first mindset and ability to multitask in a fast-paced environment.
• Experience with veterinary software is preferred; weekend/holiday availability is required.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain records, schedule appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Demonstrate empathy and professionalism, treating each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Bigger Road Kettering, an AAHA Accredited small animal hospital, seeks a friendly receptionist to join our team. You will greet clients, manage the phone system, and support smooth care coordination while contributing to a compassionate, team-oriented culture.

We offer growth through education and mentorship, access to a broad network, and competitive benefits to help you thrive in a community-focused practice.