Veterinary Receptionist - Community Pet Healthcare

Community-Pet-Healthcare; Eagle Village (IN); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Discounted veterinary care

Online discount platform

Teladoc access

Résumé du poste

Mission Pet Health is hiring a Receptionist to join The Village Vets network. You will manage a multi-line phone system, greet clients with warmth, maintain medical records, and handle appointments and payments. You’ll educate clients on preventative care and hospital services, while treating each pet with care and empathy.

This role supports a collaborative team in a fast-paced practice, with opportunities for professional growth within a national veterinary network.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage stressful situations with good judgment.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Collaborative, team-first mindset with the ability to work independently.
• Flexible schedule including some weekends and holidays.

Responsabilités

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with warmth.
• Ensure Seamless Care Coordination: maintain medical records and appointment schedules, handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming, respectful presence for clients and pets.

Connaissances

Clear communication

Customer service

Compassionate care

Team player

Outils

Veterinary software

Description du poste

Job Description

At Community Pet Healthcare in Zionsville, IN, our mission is to deliver exceptional care that reflects the deep trust the community places in us. We are proud to be an AAHA-accredited practice, demonstrating our commitment to the highest standards of veterinary excellence. This dedication is reflected in our outstanding 4.8-star Google rating, confirming our reputation as a trusted provider. We seek dedicated professionals who value collaboration and compassionate service, and who are ready to build a meaningful career in a supportive environment where you can do your best work every day.When you join Community Pet Healthcare, you become part of a larger network that is fiercely devoted to your professional success. We recognize that to succeed, you need continuous support and opportunities for advancement. We offer comprehensive educational programs and resources designed to help all teammates achieve their individual career goals, whether that means becoming a credentialed technician, advancing into leadership roles, or pursuing specialized training. We prioritize fostering a culture where every member of the team feels valued and empowered to grow.As a small animal practice, we provide robust diagnostic and treatment opportunities, ensuring you have the resources necessary for complex case management. Our facility is equipped with advanced services including Ultrasound and dedicated Rehabilitation support, and we facilitate internal consultations with dedicated radiologists to ensure accurate diagnoses. For challenging cases, our teammates benefit from immediate access to internal specialty consultations across the network, allowing you to continually sharpen your clinical skills and deliver the highest level of comprehensive patient care.Zionsville, Indiana, offers the perfect blend of small-town charm and suburban sophistication, making it an excellent location to put down roots. Known for its picturesque Village area, brick main street, and highly rated school district, Zionsville provides an exceptional quality of life for families and individuals alike. The community maintains an active, involved atmosphere, offering easy access to nearby Indianapolis amenities without sacrificing its unique local identity. If you are seeking a community that supports professional ambition while offering a peaceful, friendly place to call home, Zionsville is waiting for you.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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