Veterinary Receptionist / Client Service Representative

Bayshore Animal Clinic; Warrenton (OR); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, Vision

Life insurance and disability

Employee Assistance Program (EAP)

401(k) with company match

Paid time off

Job summary

Bayshore Animal Hospital in Warrenton, OR is seeking an outgoing Client Service Representative to be the welcoming face of our hospital, handling multi-line phones, greeting clients, scheduling appointments, and guiding daily patient flow with care and professionalism.

This full-time role offers a 4/10 schedule, competitive pay of $19-$21 per hour, and a benefits package including medical, dental, vision, life insurance, 401(k) matching, PTO, and more.

Qualifications

• Front-desk experience in veterinary or healthcare settings preferred.
• Ability to manage a multi-line phone system while assisting clients in person.
• Experience processing payments and maintaining accurate records.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Positive attitude and teamwork orientation.
• Ability to stay calm and professional during busy periods.

Responsibilities

• Manage multi-line phone system and assist in-person clients.
• Schedule appointments and coordinate calendars for providers.
• Process payments and maintain financial records accurately.
• Provide exceptional client service and information about services.
• Support daily client flow and teamwork across the front desk.

Skills

Phone handling

Scheduling

Payments

Communication

Organization

Teamwork

Calm under pressure

Job description

Veterinary Receptionist / Client Service Representative

Warrenton, OR

Bayshore Animal Hospital is seeking an outgoingClient Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $ 19 - $21 per hour, for each hour worked
• This is a full-time position, with a 4/10 schedule and availability needed Monday through Friday and rotating Saturdays.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-line phone system while assisting in-person clients
  • Experience scheduling appointments and coordinating calendars
  • Ability to accurately process payments and maintain financial records
  • Exceptional verbal and written communication skills
  • Strong organizational and time management skills
  • Positive attitude and willingness to collaborate with a team
  • Ability to remain calm, professional and solution-oriented during busy periods

Why choose Bayshore Animal Hospital?

Bayshore Animal Hospital is an AAHA-accredited, full-service veterinary hospital in Warrenton, OR, committed to high-quality medicine, compassionate patient care, and continued professional development. Our collaborative team includes 5 veterinarians, 3 CVTs, and experienced support staff.

We care for dogs, cats, and exotic pets, including birds, reptiles, and small mammals. Our comprehensive services include wellness and preventative care, dentistry, soft tissue and orthopedic surgery, diagnostic imaging, and therapeutic laser therapy.

Our hospital is equipped with digital radiography, ultrasound, and a full IDEXX in-house laboratory, allowing our team to provide advanced diagnostics and treatment in a supportive, team-oriented environment. We take pride in combining high standards of medicine with a compassionate approach to every patient and client we serve.

This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$19 - $21 USD

Bayshore Animal Clinic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.