Veterinary Receptionist / Client Service Representative

Tualatin Animal Clinic; Tualatin (OR); Presencial; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Life insurance

Disability insurance

EAP

401k with company match

Paid time off

Descripción de la vacante

Tualatin Animal Clinic in Tualatin, OR is seeking an outgoing Client Service Representative to be the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.

Formación

• Prior veterinary receptionist or front-desk experience preferred.
• Strong organizational and time-management skills.
• Ability to stay calm and professional during busy periods.

Responsabilidades

• Greet clients and create welcoming experiences.
• Manage a multi-line phone system and assist in-person clients.
• Schedule appointments and coordinate calendars.
• Process transactions and maintain accurate financial records.

Conocimientos

Multi-line phone handling

Appointment scheduling

Cash handling

Verbal communication

Written communication

Team collaboration

Descripción del empleo

Veterinary Receptionist / Client Service Representative

Tualatin, OR

Tualatin Animal Clinic is seeking an outgoingClient Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $ 19 - $21 per hour, for each hour worked
• This is a full-time position with availability needed on Monday, Tuesday, Friday and Saturday.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-line phone system while assisting in-person clients
  • Experience scheduling appointments and coordinating calendars
  • Ability to accurately process payments and maintain financial records
  • Exceptional verbal and written communication skills
  • Strong organizational and time management skills
  • Positive attitude and willingness to collaborate with a team
  • Ability to remain calm, professional and solution-oriented during busy periods

About Tualatin Animal Clinic:

Tualatin Animal Clinic is a four-doctor, full-service canine and feline medical facility located in Tualatin, OR. Our mission is to strive for honest, open, and respectful communication between doctors, staff, and clients to ensure the best possible patient care and service. We have been committed to helping you and your pets since our clinic opened in 1973. We believe in treating every patient as our own pet and in giving them the same loving attention and care. We are highly trained and experienced animal lovers devoted to giving our patients the best veterinary care possible.

Pay Range

$19 - $21 USD

Tualatin AC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.