Veterinary Receptionist & Client Care Specialist

Shores Animal Clinic, LLC; West Palm Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life Insurance

Disability coverage

Employee discount on pet care

Teladoc access

Job summary

Shores Animal Clinic, a long-established small animal practice in West Palm Beach, FL, invites you to join our compassionate team as a receptionist. You will be the friendly face greeting clients and managing a multi-line phone system, making every interaction reflect our commitment to quality care.

You'll coordinate appointments, maintain medical records, and handle payments, contributing to smooth clinic operations.

Qualifications

• Customer service experience preferred.
• Ability to manage multi-line phone system and greet clients professionally.
• Strong organizational skills and ability to multitask in a fast-paced veterinary setting.
• Experience with veterinary software is preferred.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Empathy

Scheduling

Billing

Phone system

Tools

Veterinary software

Job description

Shores Animal Clinic, a long-established small animal practice in West Palm Beach, FL, invites you to join our compassionate team as a receptionist. You will be the friendly face greeting clients and managing a multi-line phone system, making every interaction reflect our commitment to quality care.

You'll coordinate appointments, maintain medical records, and handle payments, contributing to smooth clinic operations.