Veterinary Receptionist & Client Care Pro

Tech9; Buford (GA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedule

Wellness Plans

Training Bonus

Profit Sharing

Paid Time Off

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Accident Insurance

Critical Illness Insurance

Job summary

My Pet’s Vet in Buford, Georgia is seeking a Customer Service Representative to enhance client care and support teamwork in a busy animal hospital. You will greet clients, answer phones, schedule appointments, admit and discharge patients, and handle payments with care and professionalism.

The role emphasizes empathy for animals and their families, strong communication skills, and the ability to manage tasks efficiently in a fast-paced environment.

Qualifications

• Veterinary industry experience required.
• Excellent customer communication skills.
• Empathetic and compassionate with clients and animals.
• Experience with multi-line phone systems.
• Able to work with minimal supervision and meet deadlines.
• Strong interpersonal communication abilities.

Responsibilities

• Greeting Clients.
• Answering Phones.
• Scheduling Vet Appointments.
• Admitting and Checking Out Patients.
• Processing Payments.
• Communicating Information Between the Clients and Our Staff.

Skills

Customer communication

Empathy

Interpersonal skills

Time management

Telephone systems

Tools

Multi-line telephone system

Job description

My Pet’s Vet in Buford, Georgia is seeking a Customer Service Representative to enhance client care and support teamwork in a busy animal hospital. You will greet clients, answer phones, schedule appointments, admit and discharge patients, and handle payments with care and professionalism.

The role emphasizes empathy for animals and their families, strong communication skills, and the ability to manage tasks efficiently in a fast-paced environment.