Veterinary Receptionist

Tech9; Buford (GA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedule

Wellness Plans

Training Bonus

Profit Sharing

Paid Time Off

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Accident Insurance

Critical Illness Insurance

Job summary

My Pet’s Vet in Buford, Georgia is seeking a Customer Service Representative to enhance client care and support teamwork in a busy animal hospital. You will greet clients, answer phones, schedule appointments, admit and discharge patients, and handle payments with care and professionalism.

The role emphasizes empathy for animals and their families, strong communication skills, and the ability to manage tasks efficiently in a fast-paced environment.

Qualifications

• Veterinary industry experience required.
• Excellent customer communication skills.
• Empathetic and compassionate with clients and animals.
• Experience with multi-line phone systems.
• Able to work with minimal supervision and meet deadlines.
• Strong interpersonal communication abilities.

Responsibilities

• Greeting Clients.
• Answering Phones.
• Scheduling Vet Appointments.
• Admitting and Checking Out Patients.
• Processing Payments.
• Communicating Information Between the Clients and Our Staff.

Skills

Customer communication

Empathy

Interpersonal skills

Time management

Telephone systems

Tools

Multi-line telephone system

Job description

We Would Love for You to Join the My Pet’s Vet Family!My Pet's Vet is looking for a Customer Service Representative with growth opportunities at our Buford, Georgia Animal Hospital. At My Pet’s Vet, our main goal is to create a happy and positive work culture. We achieve this by creating flexible work schedules, establishing good workflow and labor appropriation within the hospital, acknowledging achievements using frequent pay evaluations, assisting with continuing education, and rewarding all staff members through bonus programs. Most of all we want to provide the best care possible to our patients, in turn, giving you a sense of pride in your work. Join us in upholding and preserving our company’s motto “Healthy Pets and Happy Parents!” Apply today!Pay Rate - $13-$16 Based on Experience.Responsibilities and DutiesYour basic duties as a CSR at My Pet’s Vet are as followsGreeting ClientsAnswering PhonesDifferentiating Between Routine and Emergency CasesScheduling Vet AppointmentsAdmitting and Checking Out PatientsProcessing PaymentsCommunicating Information Between the Clients and Our StaffQualifications and Skills Previous experience in the veterinary industry required.Excellent customer communication skills.Motivated and passionate about helping animals is a mustExperience using multiple-line telephone systems.Ability to complete assigned tasks in the time allotted without direct supervisionDemonstrated ability to show empathy toward clients and treat animals with respect and compassion.Excellent interpersonal communication skills.A commitment to outstanding client service.Company Benefits and PerksFlexible ScheduleFree Wellness Plans for Personal PetsEmployee Training Programs with Completion BonusProfit Sharing BonusPaid Time Off401(k) Plan with Matching ContributionsHealth, Dental, and Vision PlansShort- and Long-Term Disability PlansLife, Accident, and Critical Illness PlansE04JI8008n5o409aqya