Veterinary Receptionist: Client Care & Growth Path

Sherwood Family Pet Clinic, LLC; Sherwood (OR); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Discounted veterinary care for staff

Online discount platform access

Job summary

Sherwood Family Pet Clinic, LLC in Sherwood, Oregon is seeking a reception professional to manage front-desk operations and client interactions. You will handle phone duties, appointment scheduling, and front-end transactions while promoting compassionate, pet-centered care.

Ideal candidates have veterinary experience and excel in customer service, communication, and organization. This on-site role offers growth opportunities within a supportive network and benefits package.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Veterinary experience is required.
• Available to work Monday through Friday and rotating Saturdays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect our compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure best care for every pet.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary experience

Availability Mon-Fri & rotating Sat

Job description

Sherwood Family Pet Clinic, LLC in Sherwood, Oregon is seeking a reception professional to manage front-desk operations and client interactions. You will handle phone duties, appointment scheduling, and front-end transactions while promoting compassionate, pet-centered care.

Ideal candidates have veterinary experience and excel in customer service, communication, and organization. This on-site role offers growth opportunities within a supportive network and benefits package.