Veterinary Receptionist - Cincinnati, OH

Covedalepethospital; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading veterinary hospital in Cincinnati as a Veterinary Receptionist. The role involves managing client communications, scheduling appointments, and providing excellent customer service. Ideal candidates will have a passion for animals and strong multitasking skills.

Benefits

401(k) matching

Paid Time Off

Continuing education allowance

Employee discount program

Free/discounted lab work for pets

Qualifications

• 3 years customer service experience required.
• 1 year veterinary receptionist experience preferred.

Responsibilities

• Answer multi-line phones and schedule appointments.
• Process invoices and greet clients.
• Record customer information in the database.

Skills

Customer Service

Multitasking

Communication

Job description

Veterinary Receptionist - Cincinnati, OH

Join our professional Veterinary team! We are a fast-paced, full-service Veterinary Hospital specializing in companion animal medicine.

Qualifications

• Experience: Customer Service, 3 year REQUIRED, Veterinary receptionist, 1 year (Preferred)
• Job distance: Cincinnati, OH 45238, Between 5 and 10 miles (Preferred)
• We are looking for well-qualified applicants who can answer multi-line phones, schedule appointments, perform filing, greeting/receiving clients, and processing invoices at the end of appointments
• Our office staff is considered our front line in client communication
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Communication method(s) used:

• Email
• Phone
• In-person

Qualifications & Skills:

• Applicants must be well-spoken and quick on their feet
• Ability to multitask and maintain composure in a very busy environment

Work Schedule/Hours:

• Weekdays 11 am or noon to close (9 pm), Occasional AM shift
• Saturdays 7:30 am to 3 pm
• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• 529 Savings Plan
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Employee Assistance Program
• Employee discount program

If you think this position is what you are looking for, and you have a passion for pets. Apply now so we can meet you!

Diversity, equity, and inclusion are core values at Covedale Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriched our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.