Veterinary Receptionist - Carbondale, CO

Red Hill Animal Health Center; Carbondale (CO); On-site; USD 29,000 - 33,000; Part time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Dental coverage

Vision coverage

Paid parental leave

PTO

Employee pet discounts

Quarterly team rewards

Continuing education allowance

Uniform allowance

Job summary

Red Hill Animal Health Center in Colorado's Roaring Fork Valley is seeking a part-time Client Service Representative to welcome clients and their pets, answer phones, and support the team on peak days. This role offers $21–$24 per hour, Wednesday through Friday shifts, and a benefits package including health coverage, 401(k) matching, tuition assistance, paid time off, and employee pet discounts.

If you love animals and excel at service, join our AAHA-accredited practice with a positive,

Qualifications

• Excellent phone skills and a strong customer service mindset.
• Genuine love of animals and compassion when interacting with clients.
• Willingness to learn basic veterinary medicine.
• Collaborative, team-oriented approach and positive attitude.

Responsibilities

• Provide caring and compassionate customer service.
• Communicate professionally with clients by phone.
• Support clients and their pets throughout their experience with our team.
• Learn basic veterinary medicine to assist with client communication.
• Work collaboratively with teammates in a busy animal-care environment.
• Maintain a positive atmosphere during high-volume days.

Skills

Phone skills

Customer service

Love of animals

Compassion

Teamwork

Learn veterinary basics

Positive attitude

Job description

Who we are

Red Hill Animal Health Center is Hiring a Part-Time Client Service Representative!

Position Details

Role: Client Service RepresentativeStatus: Part-TimeSalary: $21 - $24 per hourSchedule: Wednesday-Friday

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Medicine, Growth, Skills, and Pet Hair!

At Red Hill Animal Health Center, we’re proud of the medicine we practice and the pets and people we care for—and we’re just as proud of the team that makes it ALL happen.

Located in the heart of Colorado’s beautiful Roaring Fork Valley, we’re an AAHA-accredited general practice offering full-service veterinary care alongside a large boarding and daycare facility and grooming salon. That means plenty of pets, plenty of personalities, and yes, probably plenty of pet hair.

We’re looking for a part‑time Client Service Representative who loves animals, enjoys helping people, and wants to be part of a clinic culture where teammates support one another and keep things positive—even on the busiest days.

Why Our Client Service Representatives Love Working Here

• Be part of an AAHA‑accredited veterinary practice committed to quality care
• Work in an environment centered around both pets and the people who love them
• Join a supportive team that believes in helping one another
• Build your knowledge of basic veterinary medicine while strengthening your client service skills
• Work alongside a full-service veterinary practice, boarding and daycare facility, and grooming salon
• Bring your compassion, customer service skills, and love of animals to work
• Enjoy a positive clinic culture that knows teamwork matters most when things get busy

What Our Client Service Representatives Do

As a Client Service Representative, you’ll help create a welcoming and positive experience for the people and pets who visit Red Hill Animal Health Center. You’ll:

• Provide caring and compassionate customer service
• Communicate professionally and confidently with clients by phone
• Help support clients and their pets throughout their experience with our team
• Learn basic veterinary medicine to better assist with client communication
• Work collaboratively with teammates across a busy animal‑care environment
• Help maintain a positive and supportive atmosphere, even during high‑volume days
• Use your customer service skills and love of animals to contribute to the clinic team

What You’ll Bring

We’re looking for a caring, compassionate team player who enjoys working with both people and animals. You’ll bring:

• Excellent phone skills
• A strong customer service mindset
• A genuine love of animals
• Compassion and care when interacting with clients and their pets
• A willingness to learn about basic veterinary medicine
• A collaborative, team‑oriented approach
• The ability to maintain a positive attitude during busy days
• A desire to contribute to a workplace where teammates support one another

The Extras You’ll Actually Feel

At Red Hill Animal Health Center, you won’t just be answering phones—you’ll be part of a diverse animal‑care environment where veterinary medicine, boarding, daycare, and grooming all come together.

You’ll have the opportunity to grow your knowledge, use your customer service strengths, spend your workdays surrounded by pets, and be part of a team that understands the value of supporting one another.

And while we can’t promise you’ll leave every shift without pet hair on your clothes, we can promise that loving animals is definitely part of the job.

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Red Hill Animal Health Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.