Veterinary Receptionist at Roseville Veterinary Clinic

Mission Pet Health; Boyce (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Discounted veterinary care

Job summary

Mission Pet Health is hiring a Receptionist for a Boyce, VA location. You will manage a multi-line phone system, greet clients warmly, and support front-desk operations while coordinating appointments and patient records.

The role requires excellent communication, strong organizational skills, and a customer-service mindset. Some weekends/holidays may be required as part of a flexible schedule. Benefits include comprehensive insurance and retirement options.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication skills under pressure.
• Strong organizational ability and multitasking in a fast-paced setting.
• Collaborative, team-first mindset with the ability to work independently with guidance.
• Experience with veterinary software is preferred; flexibility for weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure seamless care coordination: maintain accurate medical records, manage appointments, and handle financial transactions.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Tools

Veterinary software

Job description

When you join Roseville Veterinary Clinic in Boyce, VA, you are stepping into a comprehensive small animal practice built on a legacy of compassionate care dating back to 1978. Our mission is to treat every pet like our own, a commitment the local community recognizes through our stellar 4.7-star Google rating. We believe that providing the highest standard of medicine starts with supporting you and ensuring you have the resources to achieve professional satisfaction. This is an exceptional opportunity to join a respected, full-service practice where you can truly do your best work alongside dedicated teammates.We understand that a great workflow is crucial for your professional satisfaction and success. To help you manage a busy and fulfilling schedule, we utilize drop-off services, allowing our teammates to manage patient flow efficiently while providing personalized care throughout the day. Our clinic culture is built on respect and kindness, fostering a welcoming atmosphere where every professional is valued. You will be supported by a dedicated group of teammates who are committed to helping you grow your professional expertise every day.You will be practicing high-quality, comprehensive medicine utilizing extensive in-house resources. The skill and expertise of our doctors are amplified by modern diagnostic imaging equipment, our dedicated surgical suite, and an onsite lab for in-house medical testing. For patients needing specialized attention, we offer robust resources in advanced care areas including dermatology, internal medicine, and pain management. We provide the necessary tools and support to manage routine wellness and prevention cases alongside complex surgical procedures and urgent care needs.Roseville Veterinary Clinic is rooted in the charming community of Boyce, VA, a location that offers a welcoming environment for both you and your family. Situated conveniently within the area, you benefit from practicing in a close-knit town while maintaining convenient access to surrounding regional amenities. If you are looking for a place where a community truly trusts their local veterinarians, Boyce offers the perfect blend of small-town atmosphere and comprehensive patient volume, allowing you to feel truly connected to the people and pets you serve.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Location:Animal Medical Center of Jupiter

Location:Animal Care Clinic of Fox Valley

Location:Well Pets Veterinary Clinic and After Hours Urgent Care