Veterinary Receptionist/Assistant

My Pet's Veterinary Urgent Care & Wellness; Kirkland (WA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

My Pet's Veterinary Urgent Care & Wellness in Kirkland, WA seeks a Veterinary Receptionist/Assistant. This dual-role supports the medical team and front desk, handling phones, check-ins, basic patient care, and client communication to ensure smooth visits.

The ideal candidate has 2+ years in customer-facing roles, veterinary front-desk experience preferred, strong organization, teamwork, and the ability to assist with exams and outpatient procedures as needed. Full-time, flexible schedule.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-front-desk experience preferred.
• Proficiency managing a multi-phone line system and scheduling appointments.

Responsibilities

• Answering phones and greeting clients at the front desk.
• Check-in and check-out of clients and patients.
• Assist with exams, treatments, and outpatient procedures as needed.
• Provide compassionate service to clients during routine and sensitive situations.
• Maintain hospital areas and assist the DVMs and medical team.

Skills

Customer service

Reception

Front desk

Job description

My Pet's Veterinary Urgent Care & Wellness (Kirkland, WA)

My Pet's Veterinary Urgent Care & Wellness is seeking a dedicated and versatile Veterinary Receptionist/Assistant to join our team! In this dual-role position, you'll be a vital part of both our medical support team and our reception staff. Whether you're assisting in the treatment area or greeting clients at the front desk, your work will help ensure our patients receive the highest quality care and our clients feel informed, supported, and welcome.

This position is not limited to reception duties. The ideal candidate will be comfortable working as part of the entire veterinary team and assisting wherever needed. Responsibilities may include answering phones, checking clients and patients in and out, patient restraint and handling, cleaning and maintaining hospital areas, assisting the DVMs, and providing minor patient care and support.

Ideal candidates are friendly, detail-oriented, highly organized, adaptable, and willing to jump in wherever needed. The ability to balance excellent customer service with hands‑on patient support in a fast‑paced, team‑focused environment is essential.

Schedule and compensation:

• Compensation: $26 - $28 per hour, for each hour worked
• This is a full -time position, with a Flexible schedule and availability needed Monday-Sunday with weekend coverage needed .

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 2+ years of experience in a customer service, reception, or client‑facing role
• Previous veterinary receptionist or healthcare‑related front‑desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-phone line system while assisting in‑person clients
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records
  • Positive attitude and willingness to collaborate with a team
  • Safe animal handling and restraint skills for dogs and cats of varying sizes and temperaments
  • Ability to assist with exams, treatments, and outpatient procedures

About us:

We’re a community‑focused veterinary clinic providing high‑quality care for pets at every stage—from routine wellness and vaccines to urgent and emergency visits. We believe in saying yes to every patient whenever we can, ensuring pets and their families have a trusted place to turn when they need us most. Our team includes three experienced doctors, LVTs, and veterinary assistants who are deeply committed to their patients and to one another. We’re proud to combine excellent medicine with compassionate, personalized care while supporting the health and well‑being of the community we serve.

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This is a good‑faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Washington Pay Range

$26 - $28 USD

My Pet's Veterinary Urgent Care & Wellness is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.