Veterinary Receptionist/Assistant

Western-Veterinary-Partners-1; Kirkland (WA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k with company match

Paid time off

Job summary

My Pet's Veterinary Urgent Care & Wellness in Kirkland, WA, is seeking a dedicated Veterinary Receptionist/Assistant for a dual role in medical support and reception. You will help in the treatment area and on the front desk, ensuring clients and patients feel informed and cared for.

Ideal candidates are friendly, organized, and adaptable, capable of handling phones, appointments, payments, and assisting DVMs as part of a fast-paced team.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Ability to manage multi-line phones and assist clients in person.

Responsibilities

• Answer phones and check clients in and out; coordinate appointments.
• Greet clients at the front desk and provide a welcoming experience.
• Assist veterinarians with exams, treatments, and outpatient procedures as needed.
• Maintain clean, organized hospital areas and proper patient handling.

Skills

Customer service

Front desk

Team player

Job description

My Pet's Veterinary Urgent Care & Wellness (Kirkland, WA)

My Pet's Veterinary Urgent Care & Wellness is seeking a dedicated and versatile Veterinary Receptionist/Assistant to join our team! In this dual-role position, you'll be a vital part of both our medical support team and our reception staff. Whether you're assisting in the treatment area or greeting clients at the front desk, your work will help ensure our patients receive the highest quality care and our clients feel informed, supported, and welcome.

This position is not limited to reception duties. The ideal candidate will be comfortable working as part of the entire veterinary team and assisting wherever needed. Responsibilities may include answering phones, checking clients and patients in and out, patient restraint and handling, cleaning and maintaining hospital areas, assisting the DVMs, and providing minor patient care and support.

Ideal candidates are friendly, detail-oriented, highly organized, adaptable, and willing to jump in wherever needed. The ability to balance excellent customer service with hands‑on patient support in a fast‑paced, team‑focused environment is essential.

Schedule and compensation:

• Compensation: $26 - $28 per hour, for each hour worked
• This is a full‑time position, with a Flexible schedule and availability needed Monday-Sunday with weekend coverage needed .

Full‑time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-phone line system while assisting in‑person clients
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records
  • Positive attitude and willingness to collaborate with a team
  • Safe animal handling and restraint skills for dogs and cats of varying sizes and temperaments
  • Ability to assist with exams, treatments, and outpatient procedures

About us:

We’re a community-focused veterinary clinic providing high-quality care for pets at every stage—from routine wellness and vaccines to urgent and emergency visits. We believe in saying yes to every patient whenever we can, ensuring pets and their families have a trusted place to turn when they need us most. Our team includes three experienced doctors, LVTs, and veterinary assistants who are deeply committed to their patients and to one another. We’re proud to combine excellent medicine with compassionate, personalized care while supporting the health and well‑being of the community we serve.

#LI- KB1

This is a good‑faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Washington Pay Range

$26 - $28 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.