Veterinary Receptionist

SmartRecruiters, Inc.; Town of Florida (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

Sumter County Animal Hospital in Wildwood, Florida, is seeking an experienced receptionist to greet clients, triage concerns, and manage scheduling and payments. The role emphasizes compassionate client interactions and efficient daily flow.

Training and development opportunities are available to help you grow within the practice. Ideal candidates have at least 1 year of veterinary reception experience, excellent communication skills, and strong computer literacy.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, answer questions and triage client concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner.

Skills

Experience with veterinary reception

Customer service

Communication skills

Computer skills

Education

High school diploma or equivalent

Tools

Office software

Job description

Sumter County Animal Hospital is a well-established, progressive, fast paced 1 doctor small animalpractice located in Wildwood, Florida. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cold Laser Therapy, In-House Diagnostics, Digital full body radiology, OFA certification, Acupuncture, Medical and/or Vacation Boarding and more. We strive for low stress, compassionate care in all interactions with our patients, to foster a sense of safety and trust we want coming to the clinic to be good experience for everyone.

Sumter County Animal Hospital is located in Wildwood, Florida which is just outside of the growing The Villages Community. We are only 45 minutes away from Orlando. There are endless activities within the Orlando metropolitan area including theme parks, restaurants, and concerts. Also, within 30 minutes are endless state parks and recreation areas with ample nature trails, springs, beaches, and lakes. Popular activities include food and wine at Epcot, Harry Potter World at Universal, Horse shows at the Florida Horse Park, or Glass bottom boat tour in Silver Springs State Park. There are endless activities within an easy commute making the area a wonderful place to enjoy a healthy and active work-life balance. Sumter county is an “A” school district making it an ideal area to raise a family!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

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