Veterinary Receptionist

Baldwin Animal Clinic; Summerdale (AL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k Match

Generous PTO

Paid Parental Leave

Work/Life Balance day off

Disability options

Supplemental insurance options

Discounted Veterinary Care

Scrub allowance

Hands-on and E-training

Professional growth opportunities

Tuition assistance for prospective Vet

Job summary

Baldwin Animal Clinic is seeking a friendly Veterinary Receptionist to handle front desk responsibilities in a fast-paced, multi-doctor animal hospital. You will answer calls, schedule appointments, greet clients, and help maintain hospital paperwork while supporting patient care with clear communication.

The role emphasizes professionalism, dependability, and the ability to multi-task in a busy environment, with weekend hours required.

Qualifications

• Prior customer service experience required.
• Must be able to lift 40 lbs.
• This on-site role supports front desk operations in a veterinary hospital and may require ADA accommodations as needed.

Responsibilities

• Answers phone calls and schedules appointments.
• Greets clients and manages front-of-house duties.
• Maintains hospital paperwork and reviews invoices or discharge instructions.
• Supports time-sensitive needs and collaborates with clinical teams.
• Willing to work flexible hours including weekends.

Skills

Customer service experience

Lift 40 lbs

Job description

Veterinary Receptionist

Application Deadline: 31 December 2026

Department: General Practice Hospitals

Employment Type: Full Time

Location: Baldwin Animal Clinic

Reporting To: Practice Manager

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Key Responsibilities

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment


• Energetic people-and-pet person with excellent work ethic and social and organizational skills


• Be compassionate/caring


• Willing to work flexible hours including weekends


• Can work individually, as well as on a team


• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge & Expertise

• Prior Customer Service Experience


• Must be able to lift 40 lbs.


• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Job Benefits

• Health Care Plan (Medical, Dental & Vision Options)


• 401k Match


• Generous paid time off (PTO)


• Paid Parental Leave + Paid Maternity Leave


• One (1) Work/Life Balance day off


• Short-term and long-term disability options


• Supplemental insurance options


• Discounted Veterinary Care


• Scrub allowance


• Hands-on and E-training


• Professional growth opportunities


• Tuition assistance for prospective Veterinary Technician Students