Veterinary Receptionist

Agape Pet Hospital, LLC; Spring Hill (TN); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401k plan

EAP

Teladoc access

Pet care discount

Descripción de la vacante

Agape Pet Hospital, LLC in Spring Hill, TN is seeking a friendly receptionist to manage phone lines, greet clients, and coordinate appointments and payments. You will help educate clients on preventive care while supporting the hospital’s day-to-day operations.

Join a supportive team, with access to benefits and growth opportunities within a nationwide veterinary network. A flexible schedule including some weekends is required.

Formación

• Excellent customer service and genuine love for animals.
• Exceptional communication skills to handle stressful situations with good judgment.
• Strong organizational skills to multitask in a fast-paced clinic.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software preferred; weekend/holiday availability required.

Responsabilidades

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure seamless care coordination: maintain accurate medical records, manage appointments, and handle payments.
• Advocate for pet health: educate clients on preventative care and hospital services.
• Provide a calming, empathetic presence for clients and pets.

Conocimientos

Customer service

Communication

Organization

Teamwork

Animal care passion

Herramientas

Vet software

Descripción del empleo

Agape Pet Hospital has been a respected and trusted fixture in the Spring Hill community since 2009, operating under the core belief that we treat every pet like our own. This deep commitment to patient care and client relationships is reflected in our excellent 4.8-star Google rating, demonstrating the high level of trust we have earned. You will be joining a highly engaged team of veterinary professionals focused on delivering comprehensive small animal medicine, ranging from advanced diagnostics to urgent care procedures. If you are seeking a supportive and medically progressive environment where you can truly do your best work, you have found the right opportunity.As a teammate at Agape Pet Hospital, you benefit not only from the close-knit culture built over years of dedicated community service but also from the extensive advantages of a supportive network focused on your personal development. Our primary goal is to help you succeed, offering robust internal programs designed to support long-term career growth, whether you aspire to become a credentialed technician, move into a leadership role, or simply expand your clinical knowledge base. We ensure our veterinarians and technicians have access to high-quality internal specialty consultations and continuous educational opportunities, guaranteeing you always have the resources necessary to approach every complex case with confidence.The practice of high-quality, comprehensive small animal medicine is fully supported by our modern facility and equipment. We are equipped with the advanced diagnostic tools necessary for accurate and timely patient care, including digital x-ray and a full in-house laboratory. Our facility features a dedicated surgical suite equipped with laser technology, extensive dental care capabilities, and an on-site pharmacy, allowing you to manage the entire spectrum of patient health. Furthermore, we maintain strong working relationships with specialized veterinary practitioners, ensuring seamless referrals and collaborative care for pets requiring advanced or unique medical attention.Spring Hill, Tennessee, offers you the perfect combination of small-town hospitality and access to the wider metropolitan advantages of Middle Tennessee. Located in a beautiful, growing region, Spring Hill provides an exceptional quality of life and a welcoming, family-friendly community atmosphere. This highly desirable area is an ideal setting for you to build a rewarding professional career while enjoying a superb work-life balance in one of the state’s fastest-growing regions.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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