Veterinary Receptionist

Mission Veterinary Partners; Solon (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading veterinary practice as a Veterinary Receptionist where you'll be the first and last point of contact for clients, ensuring a positive experience. This full-time role offers competitive pay and benefits, including paid time off and a supportive team environment. You will engage with clients, manage appointment schedules, and support the veterinary team while providing compassionate care to animals.

Benefits

Paid time off

Medical, dental, and vision coverage

401K plan with company match

Flexible scheduling

Qualifications

• Commitment to MVP core values.
• Excellent spelling and grammar.
• Professional demeanor and genuine liking for animals.

Responsibilities

• Greet clients and pets with a friendly attitude.
• Schedule appointments, confirm bookings, and document client interactions accurately.
• Process payments and explain invoices.

Skills

Phone Etiquette

Multi-tasking

Attention to Detail

Computer Skills

Teamwork

Stress Management

Education

Knowledge of Veterinary Terminology

Tools

Email

Internet

Job description

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Overview

Solon Veterinary Hospital has an opportunity for a Veterinary Receptionist to join our team!

Located in Solon, Ohio, we are a small animal, 2-doctor practice committed to serving our established clients and growing for the future of veterinary medicine.

Location: 6475 Richmond Rd., Solon, OH 44139

Shift Details: Full-time (30+ hours/week), must be available for opening and closing shifts, including rotating Saturday shifts.

Pay Range: $16.00 - $18.00/hour (based on experience)

What We're Looking For:

• Exceptional phone etiquette
• Strong multi-tasking abilities
• Efficiency with attention to detail
• Proficient computer skills
• Team-oriented mindset
• Ability to thrive under pressure

What We Offer:

• A dynamic, supportive team environment emphasizing collaboration and compassion
• Opportunities for growth within our expanding practice
• Great work-life balance with flexible scheduling
• Competitive compensation and benefits including paid time off, medical, dental, and vision coverage
• 401K plan with company match

Job Summary: The Receptionist is the first and last contact clients have with the hospital, crucial for creating positive impressions. Must possess excellent client service, communication skills, computer literacy, and the ability to handle payments and stressful situations. Supports veterinarians, technicians, assistants, groomers, and kennel staff in daily care.

Responsibilities:

• Greet clients and pets with a friendly attitude
• Answer phones professionally, screen and route calls, and take messages
• Schedule appointments and surgeries, confirm bookings
• Document client conversations accurately in medical records
• Explain invoices, process payments, verify client information
• Fill prescriptions, provide care instructions, and advise on retail items

Qualifications:

• Commitment to MVP core values
• Computer proficiency, including email and internet use
• Knowledge of veterinary terminology
• Excellent spelling and grammar
• Ability to handle emotional situations tactfully
• Calm, confident, professional demeanor
• Genuine liking for animals and their owners

We prioritize people and uphold our values. Apply today for immediate consideration!

Identity Statement: During interviews, you may be required to be on camera and provide a photo ID to verify identity and prevent fraud.

MVP is an equal opportunity employer, celebrating diversity and fostering an inclusive environment.