Veterinary Receptionist

Woodruff Road Animal Hospital, LLC; Simpsonville (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your 0w

Online discount platform access

Teladoc 24/7 doctor access

Job summary

Mission Pet Health is seeking a proactive receptionist to join our network of veterinary clinics. You will manage a multi-line phone system, greet clients, and ensure accurate medical records and smooth appointment flow across our facilities.

You will also handle financial transactions, educate clients on preventive care, and provide compassionate support to pets and owners in a fast-paced environment. A flexible schedule including some weekends and holidays is required.

Qualifications

• Excellent customer service focus and empathy for animals.
• Clear, respectful communication with clients and team members.
• Strong organizational skills to manage multi-line phone systems and schedules.
• Ability to multitask effectively in a fast-paced veterinary front-desk environment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Coordinate care: maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and keep the reception area running smoothly.
• Educate clients on preventative care and hospital services to ensure top-quality patient care.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Join Woodruff Road Animal Hospital in Simpsonville, South Carolina, a practice dedicated to comprehensive veterinary medicine since 2008. Our mission centers on providing compassionate, personalized care to strengthen the human-animal bond, a commitment the community recognizes through our outstanding 4.8-star Google rating. We believe that by supporting our dedicated teammates, we help pets and their owners experience the highest quality of service. If you are looking for an environment where your dedication is valued and you are empowered to deliver exceptional outcomes, this is your opportunity to do your best work.When you join our practice, you become part of a supportive group focused on service and education. Our culture is rooted in helping every member of the team succeed by providing the resources needed to excel in their role. We offer a workplace where you can grow your skills in a setting that values personalized service and comprehensive care. Our daily workflow, which includes efficient drop-off appointments, is structured to facilitate seamless service while maintaining high standards of patient treatment and ensuring your schedule is manageable.Medically, you will have the ability to practice full-service medicine, tackling a broad range of complex cases. Our core services span comprehensive Wellness and Prevention programs, sophisticated Testing and Diagnostics, and Advanced Care modalities. For patients requiring immediate attention, we provide Same Day Urgent Pet Care, ensuring you have the ability to handle critical cases locally. Additionally, we support a dedicated Surgical Procedures suite, allowing you to broaden your experience in operative medicine. This environment is built for teammates who wish to deliver thorough and high-quality medical outcomes every day.Woodruff Road Animal Hospital is located in Simpsonville, South Carolina, situated within the vibrant upstate region. Simpsonville is known as a rapidly growing community, offering a dynamic setting for both personal and professional life. As a teammate here, you benefit from practicing in a community that is deeply invested in their pets' health, reflected in the longevity and excellent reputation of our hospital. This is a welcoming region where you can establish deep community connections while enjoying the benefits of living in a beautiful part of South Carolina.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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