Veterinary Receptionist

Namely; Shreveport (LA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with matching

Paid vacation

Paid sick time

Bereavement leave

Parental leave

Continuing Education allowance

Tuition reimbursement

Career development

Job summary

Companion Animal Medical Center in Shreveport, LA is seeking a friendly receptionist to welcome clients and patients, answer calls and emails, and schedule appointments to optimize daily flow. You will also check in and out clients and process payments while offering compassionate support in a clinical setting.

The role requires at least 1 year of veterinary receptionist experience, strong communication, and computer skills.

Qualifications

• Experienced receptionist with a minimum of 1-year veterinary experience required.
• Compassionate, calm team player, multi-tasker and strong communicator.
• Highly organized and possess computer skills.

Responsibilities

• Greet clients and patients, triage concerns, answer calls and emails, and direct to the right party.
• Schedule appointments to maximize daily flow and revenue; check in/out and process payments.
• Provide emotional support with discretion and maintain a clean, welcoming reception area.

Skills

Veterinary reception

Customer service

Multi-tasking

Communication

Computer skills

Job description

Company Description

Companion Animal Medical Center is a trusted veterinary practice located in Shreveport, LA, proudly serving the surrounding areas. Our team is committed to delivering exceptional veterinary care with a focus on compassion and quality. We offer a comprehensive range of services, including wellness care appointments, surgery, ultrasound, radiology, and specialized rehabilitation services such as therapeutic laser and neuromuscular electrical stimulation. Additionally, we provide convenient boarding options for your pets and an online pharmacy for easy prescription fulfillment. At Companion Animal Medical Center, we strive to ensure the health and well‑being of your furry companions, every step of the way.

Job Duties

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct them to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Receptionists offer friendly emotional support in a compassionate and discreet manner during times of need for our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises, may be exposed to bites, scratches, animal waste and potentially contagious diseases.

Opportunities for growth through virtual and hands‑on interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience required
• Compassionate, calm team player, multi‑tasker and strong communicator
• Highly organized and possess computer skills
• Self‑starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff: Pay: Starting at $15/hr depending on experience.

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.