Veterinary Receptionist

Animal Dermatology Group; Rocklin (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid vacation

Monthly bonuses

Medical, dental, and vision insurance

401K with employer match

Discounts on services and medications for pets

Job summary

Animal Dermatology Group in Rocklin seeks an enthusiastic Receptionist to join their dynamic team. This role requires excellent client service skills, effective communication, and the ability to multitask in a busy environment.

A high school diploma is necessary, along with experience in veterinary care. The position offers a 5/8 work week with competitive wages, paid vacation, and various benefits including health insurance and a 401K plan.

Qualifications

• Experience working in public services, such as restaurants or retail.
• Experience in a veterinary hospital is required.
• Dependable attendance and ability to lift 40 pounds.

Responsibilities

• Provide excellent client service.
• Answer phone calls and book appointments.
• Maintain charts and computer records.
• Handle financial responsibilities.

Skills

Excellent client service skills

Excellent phone skills

Proficient computer skills

Excellent communication skills

Team-oriented

Organizational skills

Sound decision-making skills

Ability to handle money accurately

Education

High school diploma or equivalent

Job description

About Animal Dermatology Group (ADG)

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In addition to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Position: Receptionist – Animal Dermatology Clinic – Rocklin

We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to)

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/ housekeeping
• Financial responsibilities

Education and Physical Requirements

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital is required
• Experience in a multi-specialty veterinary hospital is preferred
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
• *Some traveling may be required

Benefits

• A 5/8 work week (Monday through Friday)
• Paid vacation
• Paid holidays
• Competitive wages
• Monthly bonuses based on clinic dietary sales
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets