Enable job alerts via email!

Veterinary Receptionist

iHire

Papillion (NE)

On-site

Full time

13 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Urgent Pet Care is seeking a Veterinary Receptionist in Papillion, NE to manage front desk duties including greeting clients, scheduling appointments, and providing exceptional customer service. The ideal candidate will have veterinary experience, strong communication skills, and a compassionate approach to client care.

Benefits

Comprehensive Benefits

Paid Vacation and Sick Time

Employee Assistance Program

Tuition Assistance Program

Referral Bonus Program

Qualifications

Minimum of 1-year veterinary experience preferred.
Compassionate, calm, and able to multitask.
Strong communication skills required.

Responsibilities

Maintain visual appeal of the hospital reception area.
Greet and welcome clients and patients.
Schedule appointments and process payments.

Skills

Problem-solving

Customer Service

Empathy

Communication

Multitasking

Tools

Computer skills

2 days ago Be among the first 25 applicants

Urgent Pet Care has partnered with iHire to reach top talent for their opening below. Check it out and apply today!

Company Description

Urgent Pet Care, with 2 locations in the Omaha/Papillion area, is an AAHA accredited, growth - oriented, urgent care clinic that is making a difference in the lives of our patients, clients, and team members. Our trained technicians, assistants, and client care individuals are dedicated to the mission and values that make us stand out in the community. We value new ideas, thoughts, and comments about current business procedures and future endeavors will continue to help us improve and grow our company.

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We're looking for:

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They are patient, empathetic and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialist. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay: Starting at $18/hr depending on experience

We Offer Our Staff

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

Requirements

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit:

Employment Type: Full Time

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Health Care Provider
Industries
Veterinary Services

Referrals increase your chances of interviewing at iHire by 2x

Get notified about new Veterinary Receptionist jobs in Papillion, NE.

Council Bluffs, IA $18.50-$19.50 3 months ago

Customer Service Representative - State Farm Agent Team Member

Bellevue, NE $50,000.00-$75,000.00 2 years ago

Council Bluffs, IA $18.50-$19.50 8 months ago

Customer Service Representative - State Farm Agent Team Member

Council Bluffs, IA $48,000.00-$61,000.00 10 months ago

Customer Relations Representative - State Farm Agent Team Member

Work From Home - Client Services Representative

Work at Home Contact Center Agent (Full-Time & Part-Time) (NE)

Customer Service Representative - Work From Home in Nebraska

Airport Customer Service Agent (DL) - OMA PT

Work at Home Customer Service Agent (Full-Time & Part-Time) NE)

Break Free of a Jobsite and Work From Home

Engage Wellness Customer Service Assistant