Veterinary Receptionist

Animal Clinic of La Porte; Downers Grove (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading pet care organization is seeking candidates for a client service position at their clinic. This role involves greeting clients, handling pet intake and payments, and providing an excellent client experience. Ideal candidates will have a minimum of 6 months experience in a similar role, emphasizing strong communication and organizational skills.

Benefits

Comprehensive benefits program including medical, dental, and vision

401k with employer match

Paid time off, including sick leave

Qualifications

• Minimum of 6 months job-related experience required.

Responsibilities

• Greets clients and processes pet intake and payments.
• Answers phone calls and schedules appointments.
• Maintains cleanliness in the client waiting area.

Skills

Client service

Communication

Attention to detail

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

The base hourly range for this position is $15-19. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits and EEO Statement: NVA/Ethos offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA/Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA/Ethos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulations.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. We empower our care teams by providing resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of passionate professionals for learning and growth. Our national presence enables us to deliver technology and innovations that simplify work and expand care. We support your professional growth through opportunities ranging from mentorship to ownership.