Veterinary Receptionist

Cole Veterinary Hospital, LLC

Mission, Northern (KS, KY)

Hybrid

USD 21,000 - 28,000

Full time

5 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Employee Assistance Program (EAP)

Discounted veterinary care

Job summary

Cole Veterinary Hospital at Legends Ranch in Spring, Texas is seeking a friendly receptionist to join our AAHA-accredited practice.

You will manage a multi-line phone system, greet clients, handle appointments and transactions, and support care coordination to ensure smooth daily operations.

We offer a competitive compensation package with Medical, Dental, and Vision insurance, 401k retirement options, and additional benefits; a flexible schedule including some weekends and holidays is required.

Qualifications

A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
Ensure Seamless Care Coordination: maintain accurate medical records, manage appointments, and handle financial transactions.
Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal care.
Embody Compassion and Empathy: maintain a calming, empathetic presence for clients and treat every pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Job description

Cole Veterinary Hospital at Legends Ranch

Date Published

09-29-2026

Pay Class

Full-Time

Working Arrangement

On-site

Base Min.

$ 15

Base Max.

$ 20

Description & Requirements

Company Overview

When you join Cole Veterinary Hospital at Legends Ranch, you are joining a celebrated practice dedicated to comprehensive small animal medicine. We treat every patient like our own, adhering to worldwide benchmarks for quality care. This commitment is reflected in our status as an American Animal Hospital Association (AAHA) accredited facility, a distinction held by only about 15% of hospitals. Our excellence extends beyond medicine; we were also named the 2022 Hospital of the Year. The trust the Spring community places in us is clear, as evidenced by our excellent 4.8-star Google rating. This is your opportunity to do your best work alongside some of the best in the field.Our culture is centered on empowering teammates to offer optimal courses of diagnostic and treatment procedures. We understand that excellent medicine involves customized care, and you will be supported in individualizing treatment plans based on patient needs and client wishes and financial means. Since 2008, this practice has served the Spring community, building a strong foundation of quality patient care and client relationships. As a valued member of our team, we are committed to fostering an environment where you can succeed and grow professionally.Cole Veterinary Hospital provides a full spectrum of small animal medicine focused on wellness and advanced care. Our AAHA accreditation ensures consistent adherence to stringent standards in surgery, diagnostic imaging, anesthesiology, and emergency services. Teammates rely on robust Testing & Diagnostics capabilities and are equipped to manage urgent care cases. As a 2022 VIN Member, we maintain connections to educational resources that support high-quality, up-to-date medical practices while prioritizing partnerships with industry leaders like Royal Canin and Boehringer Ingelheim.The hospital is situated in Spring, Texas, a highly desirable and rapidly growing community just north of Houston. Joining the Legends Ranch office means serving a population that deeply values the well-being of its pets and consistently seeks comprehensive, trusted veterinary care. Since 2008, we have been proud partners in the healthcare team for pets in Spring and the surrounding region, giving you a chance to make a lasting impact in a loyal and established service area.

Job Description

Your Impact as a Receptionist

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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