Veterinary Receptionist

Alliance Animal Health; Lebanon (NH); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

Stonecliff Animal Clinic of New Hampshire is seeking a friendly receptionist to welcome clients and patients, triage inquiries, and help maintain a smooth flow at the front desk.

You will answer calls and emails, schedule appointments, check in/out, and process payments, providing compassionate support during difficult times. A minimum of 1-year veterinary receptionist experience is preferred.

The clinic offers benefits and a collaborative team in a modern AAHA-accredited hospital.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience (preferred).
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, answer questions and triage client concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support in times of need to clients while maintaining discretion.

Skills

Receptionist experience

Compassionate

Team player

Strong communicator

Organized

Computer skills

Job description

Stonecliff Animal Clinic of New Hampshire is a multi-doctor, full-service general practice providing the highest quality veterinary medicine since 1990. We are the sister hospital to Dr. Dan Kelly’s Stonecliff Veterinary Surgical Center. Ourbrand-new facilityoffers top notch services including preventative care, wellness care, routine and complex surgery, ultrasound, dental and behavioral case management, and so much more!

We pride ourself on being anAAHA accredited hospital, USDA accredited hospital, AND part of the American Association of Feline Practitioners. Our goal is to provide the best veterinary medical care in the northeast with state-of-the-art equipment, the most knowledgeable staff, and a genuine love for our patients and their companions. We are committed to educating our clients with the most up-to-date information so that they can make informed choices about their pets’ health and lifestyle so that they can live happy, healthy lives for years to come.

We are growing and looking to add more colleagues that are passionate about quality of care to our medical team! We love to welcome new teammates and we also love teaching- so you'll fit right in whether you're a multi-year veteran or brand new to vet med!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $15-$23/hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.