Veterinary Receptionist

Alliance Animal Health; Kearney (NE); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

West Villa Animal Hospital of Kearney is seeking a receptionist to greet clients and patients, answer inquiries, and manage scheduling and payments in a fast-paced small animal practice in Kearney, Nebraska.

The role requires compassionate communication, strong organization, and reliable computer skills; prior veterinary experience is preferred. Training and development opportunities are available, with benefits described for staff eligibility.

Qualifications

• 1+ year veterinary receptionist experience preferred.
• Compassionate, calm, team player, multi-tasker and strong communicator.
• Highly organized and possess computer skills.

Responsibilities

• Greet and welcome clients and patients, answer questions, triage client concerns, and direct to the appropriate party.
• Schedule appointments to maximize efficiency and daily flow; check in and check out clients and process payments.
• Provide emotional support to clients in times of need in a compassionate and discreet manner.
• Assist with answering calls or emails and route to the appropriate staff.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Organized

Computer Skills

Tools

Microsoft Office

Job description

West Villa Animal Hospital of Kearney is a well-established, progressive, fast paced 2.5 doctor small animal hospital located in Kearney, Nebraska. We offer many services to provide the best comprehensive care to our patients including Wellness and Emergency examinations and care, Surgery, Urgent Care, In-House Diagnostics, Digital full body radiology, Ultrasonography. We are proud to be a certified fear free location.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

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