Veterinary Receptionist

Mission Pet Health; Jacksonville (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Discounted vet care

Teladoc access

401(k) retirement options

Medical, Dental, Vision insurance

Educational AVMA programs

Job summary

Mission Pet Health in Jacksonville, FL, is looking for a friendly receptionist to join our compassionate veterinary team. You will manage front-desk operations, including phone coverage, client check-in, and appointment scheduling, while supporting pet wellness education and high-quality patient care.

We offer a supportive work environment with opportunities for professional growth, access to benefits, and a commitment to work-life balance in a busy, pet-centered practice.

Qualifications

• Must have excellent customer service skills and genuine compassion for animals.
• Strong communication abilities for interacting with clients and team members.
• Highly organized with the ability to multitask in a fast-paced environment.
• Team-oriented mindset with ability to work independently when needed.
• Experience with veterinary software preferred; weekends/holidays flexibility required.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Coordinate care with accurate medical records and appointment scheduling.
• Educate clients on preventive care and hospital services.
• Provide a compassionate, calm presence and treat every pet with care.

Skills

Customer service

Communication

Organization

Team player

Stress management

Tools

Veterinary software

Job description

General Information

Ref #

56575

Department

Clerical

Job Site

Chimney Lakes Animal Hospital

Date Published

11-09-2026

Pay Class

Full-Time

Base Min.

$ 16

Base Max.

$ 18

Description & Requirements

Company Overview

Chimney Lakes Animal Hospital, located in bustling Jacksonville, FL, invites you to join a supportive medical community dedicated to excellence in small animal care. Since 2000, we have established ourselves as a full-service veterinary partner, and our commitment to compassionate treatment is reflected by the 4.8-star Google rating the community has given us. We believe in providing comprehensive medical attention where every pet is treated like our own. This is a chance for you to join dedicated teammates and truly focus on patient outcomes, allowing you to do your best work.

Joining our team means entering a system where your professional growth is a priority. We understand that to provide exceptional patient care, our teammates must feel supported in their career journeys. We champion a culture of continuous learning, ensuring you have access to educational resources, internal specialty consultations, and mentorship designed to help you succeed. Whether your goal is to advance into leadership or achieve new credentials, you will find the programs and support structure necessary to achieve your career aspirations here.

You will practice modern, high-quality medicine in a clean, new, and well-equipped facility. We focus on delivering full-service small animal care, ranging from essential wellness and prevention to advanced diagnostics and complex surgical procedures. The hospital is structured to handle urgent care situations and offers comprehensive testing and advanced medical attention. By remaining open every Saturday, we ensure greater accessibility for our loyal clientele, allowing our teammates to manage varied and engaging caseloads throughout the week.

Jacksonville, FL, offers a unique blend of metropolitan opportunity and accessible natural beauty. Located conveniently on Argyle Forest Blvd, our facility positions you in one of Florida’s most dynamic and growing regions. Known for its extensive parks system, beautiful coastline, and vibrant cultural scene, Jacksonville provides an exceptional quality of life that allows you to easily balance your professional dedication with personal well-being and recreational pursuits.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.


• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.


• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.


• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.


• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.


• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.


• A collaborative, team-first mindset and the ability to work both independently and with direction.


• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities And Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.