Veterinary Receptionist

Animal Hospital of Pitt; Greenville, Northern (NC, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Animal Hospital of Pitt County in Greenville, NC is seeking a friendly, detail-oriented Receptionist dedicated to delivering exceptional client service for our veterinary team. You will greet clients, manage multi-line calls, schedule appointments, process payments, and maintain accurate records with compassion for animals and their families.

The ideal candidate brings a genuine love for animals, strong communication and organizational skills, and the ability to multitask in a fast-paced

Qualifications

• Previous experience in a veterinary front desk role.
• Excellent customer service and communication skills.
• Ability to multi-task in a fast-paced clinic.
• Compassionate approach to clients and patients.

Responsibilities

• Answer multi-line phone system and greet clients.
• Schedule appointments and manage calendar.
• Process payments and maintain accurate records.
• Support veterinary team with client communications.

Skills

Customer service excellence

Communication skills

Organizational skills

Team collaboration

Tools

Veterinary software

Job description

At Animal Hospital of Pitt County in Greenville, North Carolina, our mission is straightforward: to maintain the highest standards in veterinary medicine and treat every pet like our own. You will be joining an organization that proves this commitment daily. We are proud to be an American Animal Hospital Association (AAHA) accredited facility, placing us among the top 15% of veterinary hospitals nationally and ensuring that every aspect of our patient care—from anesthesia to diagnostic imaging—meets the global benchmark for quality. This dedication is reflected in our excellent 4.8-star Google rating, showing the deep trust we have earned in the community since 2012. If you are seeking a career environment where you can truly do your best work and grow your skills alongside dedicated teammates, this is your opportunity.Our culture emphasizes sound professionalism and good business practices, giving you the foundation necessary to succeed. We understand that excellent medicine requires a supported team. You will be partnered with skilled, compassionate professionals who share your dedication to client service and exceptional veterinary outcomes. We actively support our teammates in achieving their professional goals, whether that means pursuing specialization, moving into leadership, or accessing internal specialty consultations to enhance patient care. We provide a collaborative environment where you can develop your experience and expand your capabilities.As an AAHA-accredited hospital, you can be confident that the quality of medicine practiced here is rigorously upheld across the board. Our comprehensive medical services range from foundational pet wellness and prevention to complex surgical procedures and advanced care. We utilize thorough testing and diagnostics, and our emergency services and diagnostic imaging meet the highest quality standards recognized by AAHA. We provide urgent care during regular hours and maintain a strong referral relationship with Points East Veterinary Specialty Hospital for after-hours emergency cases, ensuring pets in our care always have access to continuous coverage.Stepping outside the hospital, you will find yourself in Greenville, North Carolina, a community where Animal Hospital of Pitt County has served the community since 2012. Located in the heart of Pitt County, Greenville offers a welcoming atmosphere for professionals seeking both career growth and quality of life. Joining our team means integrating into a strong, supportive local community that clearly values high-quality pet care, as demonstrated by our exceptional community ratings.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Prior veterinary experience is required.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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