Veterinary Receptionist

Central Animal Hospital; Edgemont (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employee Assistance Program (EAP)

401k retirement options

Life Insurance

Disability coverage

Educational assistance for AVMA-ACVT

Discounted veterinary care

Teladoc access

Job summary

Central Animal Hospital in Scarsdale, NY, is seeking a friendly receptionist to manage front-desk duties, coordinate scheduling, and handle transactions with compassion and professionalism. This role supports patient care and clinic operations within a supportive network that values education and growth.

You will interact with clients, maintain records, and participate in a team-focused environment that prioritizes excellent customer service, accurate data entry, and smooth daily workflow.

Qualifications

• Excellent customer service is a must.
• Exceptional communication skills, able to handle stressful situations.
• Strong organizational skills and multitasking in a fast-paced environment.
• Collaborative team player with the ability to work independently.
• Experience with veterinary software preferred; flexibility to work some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Flexible schedule

Job description

Central Animal Hospital in Scarsdale, NY, is recognized for its commitment to excellent patient care. We proudly hold AAHA accreditation, demonstrating our dedication to the highest standards of veterinary medicine. This commitment is reflected in our outstanding 4.7-star Google rating, showing the community’s trust in our teammates and service. We are searching for passionate individuals ready to join a supportive environment where you can truly do your best work and make a measurable impact on patient lives every day.As part of a larger network of hospitals, you gain access to resources designed to help you grow and succeed professionally. We prioritize education, ensuring all teammates have structured paths to achieve their career goals, whether that means becoming a credentialed technician, moving into leadership, or advancing clinical skills. You will find that our culture emphasizes teamwork and stability, offering the support and workflow systems you need to focus entirely on delivering compassionate patient care.Central Animal Hospital provides comprehensive small animal care, utilizing advanced diagnostic tools. You will have the opportunity to work with urgent care cases and utilize tools like in-house Ultrasound, expanding your diagnostic capabilities. To ensure you always feel supported, our veterinarians have access to internal specialty consultations across the network, allowing you to deliver the highest quality, evidence-based medicine without delay. We believe in providing the instruments necessary for you to continuously grow your medical expertise.Scarsdale, NY offers an exceptional community atmosphere known for its beautiful residential areas and highly regarded public resources. Located in Westchester County, you benefit from the convenience of desirable suburban living while maintaining easy access to the vibrant cultural and professional opportunities of nearby New York City. This sought-after location makes it an ideal place to establish roots and enjoy a high quality of life outside the hospital walls.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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