Veterinary Receptionist & Assistant Trainee

Ansley Animal Clinic, LLC; Atlanta (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

401k retirement plan

Life Insurance

Disability coverage

Teladoc access

Discounted pet care

Discount platform access

Job summary

Ansley Animal Clinic, LLC in Atlanta, GA is seeking a receptionist to join our busy, multi-doctor practice. You will manage a multi-line phone system, greet clients warmly, and ensure every interaction reflects our commitment to compassionate care.

You will also maintain accurate medical records, schedule appointments, and handle transactions, contributing to smooth hospital operations. Experience with veterinary software is preferred and some weekends/holidays are required.

Qualifications

• Experience delivering excellent customer service with animals and families.
• Strong communication and interpersonal skills for high-stress environments.
• Ability to stay organized and multitask in a fast-paced clinic setting.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care in every interaction.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal care.
• Embody Compassion and Empathy: provide a calming presence, show empathy, treat each pet with respect.

Skills

Customer service

Communication skills

Organizational skills

Team-player

Veterinary software experience

Tools

Vet software

Job description

When you join Ansley Animal Clinic in Atlanta, Georgia, you are joining a practice built on decades of community trust, providing comprehensive care since 1980. We are dedicated to delivering top-tier veterinary medicine, from pet wellness and prevention to complex advanced care and urgent procedures. Our commitment to excellence is reflected by the 4.8-star Google rating the community has given us, acknowledging the exceptional compassion and dedication our entire team provides. If you are looking for a place where you can be a partner in a pet’s healthcare journey, this is where you will do your best work.As a dedicated member of our veterinary community, you will benefit from the support of a broader network that prioritizes your professional development. We focus on creating an inclusive culture where every teammate can grow their skill set and achieve long-term career goals. This includes programs designed to support credentialed technicians, mentorship opportunities for DVMs, and paths to take on leadership roles. You are supported in a busy, multi-doctor environment where collaboration and high-quality medicine are the standard, helping you succeed professionally.Quality medicine is the foundation of the Ansley Animal Clinic approach. Our full-service clinic supports a wide range of medical opportunities, ensuring you have the ability to practice the high-level care you trained for. We focus heavily on advanced diagnostics, preventative wellness, and robust surgical procedures. Furthermore, we are equipped to handle urgent care situations, allowing our doctors and technicians to see a diverse and challenging caseload daily. You will be practicing the comprehensive veterinary medicine the Atlanta community has relied on for over forty years.Ansley Animal Clinic is located right in the heart of Atlanta, Georgia, a dynamic city that offers a vibrant and enriching lifestyle outside of the clinic. When you join us, you are joining a culturally rich urban center known for its diverse neighborhoods and strong sense of community. This location provides you with the perfect balance of professional challenge and metropolitan convenience, ensuring you have access to everything you need to succeed both inside and outside of the hospital.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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