Veterinary Receptionist

Mission Pet Health; Destin (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your 0w

Online discount platform access

Free 24/7 Teladoc access

Job summary

Destin Animal Clinic in Destin, FL, seeks a receptionist to join our AAHA-accredited small animal practice. You’ll manage a multi-line phone system, greet clients, and coordinate medical records and appointments with empathy and professionalism.

We value teamwork, strong communication, and reliability, with opportunities for professional growth and education support within the Mission Pet Health network.

Qualifications

• Passion for delivering outstanding customer service in a veterinary setting.
• Excellent communication skills to manage stress with good judgment.
• Strong organizational abilities to multitask in a fast-paced clinic.
• Collaborative, team-first mindset and ability to work independently.
• Experience with veterinary software; flexibility to work weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a caring attitude.
• Coordinate care: maintain records, schedule appointments, and handle transactions to keep the hospital running smoothly.
• Educate clients on preventive care and other services to support pet health.
• Provide empathetic, compassionate support to clients and treat each patient with care.

Skills

Customer service

Communication

Organization

Teamwork

Adaptability

Tools

Veterinary software

Job description

Destin Animal Clinic in beautiful Destin, FL, is seeking dedicated veterinary professionals to join our esteemed small animal practice. Our mission is centered on providing small animals with the highest standard of care, a commitment that is reflected in our respected AAHA accreditation. We are proud of the strong relationship we have built with our clients, evidenced by our excellent 4.7-star Google rating, which reflects the trust the community places in our medical team. If you are looking for an opportunity to truly succeed while delivering compassionate, evidence-based medicine, this is where you can do your best work. Joining Destin Animal Clinic means becoming part of a supportive network that puts your professional development first. We believe strongly in continuous education and provide resources designed to help all teammates achieve their career goals, whether that means becoming a credentialed technician, pursuing leadership development, or specializing your skill set. Our collaborative environment ensures you always have the support needed for complex cases and that our thoughtful workflow processes allow you to focus purely on patient care. As an AAHA-accredited small animal practice, we maintain rigorous standards across all medical procedures. We prioritize the utilization of advanced medical approaches, and you will have access to a wealth of internal specialty consultations to assist in diagnostics and treatment planning for challenging cases. This commitment to robust support ensures that our teammates are always equipped to practice high-quality, contemporary veterinary medicine. We provide the tools and education you need to expand your expertise in a collaborative environment designed for growth. Locating your career in Destin, Florida, places you in the heart of the "Emerald Coast," renowned globally for its stunning white sands and clear turquoise waters. When you are not caring for our patients, you can enjoy a vibrant coastal lifestyle filled with world-class fishing, dining, and outdoor activities. This is an ideal community for professionals who appreciate a high quality of life, balancing rewarding small animal medical practice with immediate access to a beautiful resort town environment.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.